Job summary
Job post source
This job is directly from CooperSurgical
Job overview
The Field Service Engineer at CooperSurgical is responsible for installation, service, and repair of medical equipment, impacting patient care in fertility and women's healthcare.
Responsibilities and impact
The role involves performing equipment installations, maintenance, calibration, and repair at customer sites across North America, providing technical support, managing travel for fieldwork, and participating in company meetings and trade shows.
Compensation and benefits
The position offers a starting base pay between $60,000 - $80,000, medical coverage, 401(k), parental leave, fertility benefits, paid time off, and other perks.
Experience and skills
Candidates need a Bachelor's degree or equivalent experience, 5+ years in medical equipment service, CRM operation skills, electrical and mechanical troubleshooting experience, and good interpersonal skills.
Work environment and culture
CooperSurgical values dedication, innovation, partnership, and integrity, fostering a supportive environment focused on women's and family healthcare.
Company information
CooperSurgical is a leading fertility and women's healthcare company offering over 600 medical devices and solutions, part of CooperCompanies.
Job location and travel
The job requires up to 90-100% travel across North America, with work at customer locations and company events.
Application process
Applicants are advised not to contact employees directly; resumes must be submitted through proper channels, and background checks are required.
Unique job features
The role involves working with advanced IVF equipment and requires certifications, offering unique exposure to assisted reproductive technology devices.
Company overview
CooperSurgical is a global leader in providing medical devices and fertility solutions for women's health care. The company generates revenue through the sale of products and services that support a wide range of medical procedures, including gynecology, labor and delivery, and in vitro fertilization (IVF). Founded in 1990, CooperSurgical has expanded its portfolio through strategic acquisitions, including the notable purchase of fertility-focused companies like Origio and Research Instruments. The company's commitment to innovation and quality has established it as a trusted partner for healthcare professionals worldwide.
How to land this job
Tailor your resume to emphasize your experience in medical equipment field service, installation, and repair, highlighting your technical knowledge and certifications related to IVF or similar biomedical devices.
Showcase your proficiency with CRM systems like D365 and your ability to manage service documentation, travel logistics, and customer interactions effectively, as these are critical for the Field Service Engineer role at CooperSurgical.
Apply through multiple channels including CooperSurgical's official corporate website and LinkedIn to maximize your application visibility and ensure you reach the right hiring teams.
Connect with current CooperSurgical employees in the field service or biomedical divisions on LinkedIn, using ice breakers such as asking about their experience with the company's IVF equipment or their insights on managing high-travel roles effectively.
Optimize your resume for ATS by incorporating keywords from the job description such as 'medical device service,' 'equipment installation,' 'CRM D365,' 'electrical troubleshooting,' and 'biomedical equipment,' ensuring your resume passes initial automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and find relevant LinkedIn contacts to network with, saving you time and increasing your chances of landing the job.
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