Job summary
Job post source
This job is directly from Chicago Housing Authority
Job overview
The Program Manager at Chicago Housing Authority supports subsidized housing initiatives by managing projects, analyzing data, and improving housing management systems to enhance operational efficiency.
Responsibilities and impact
The role involves collaborating with stakeholders, handling customer service inquiries, managing resident transfers, supporting leasing activities, administering housing databases, creating reports, and conducting training and system testing.
Compensation and benefits
The salary range is $70,000 to $75,000 with benefits including vacation, medical, dental, vision, life insurance, disability insurance, pet insurance, parking transit, legal services, college savings plan, identity theft protection, critical illness insurance, deferred compensation with employer match, and a pension plan with full vesting after six years.
Experience and skills
Requires a Bachelor's degree in a related field with 1-2 years of experience; a Master's degree is preferred. Skills needed include data analysis, problem-solving, advanced communication, and proficiency in Microsoft Forms, Excel, Word, and PowerPoint. Experience with Yardi and Rent Café is highly desirable.
Company information
Chicago Housing Authority manages subsidized housing programs in Chicago, focusing on community support and housing services.
Job location and travel
The position is hybrid based in Chicago, IL at 60 E. Van Buren Street.
Application process
Applications are accepted for 30 days from posting with a deadline of July 21, 2025, and may close early if enough qualified candidates apply.
Unique job features
The job offers unique involvement with housing management systems, including user acceptance testing and system enhancements, making it distinct in the subsidized housing sector.
Company overview
The Chicago Housing Authority (CHA) is a municipal corporation that provides affordable housing options to low-income residents in Chicago. Established in 1937, CHA manages public housing and administers rental assistance programs, including the Housing Choice Voucher Program, to support over 63,000 families. The organization generates revenue through federal funding, rent collection, and partnerships with private developers. Key historical milestones include the Plan for Transformation initiated in 2000, which aimed to revitalize public housing and improve living conditions for residents.
How to land this job
Position your resume to highlight your experience managing housing programs, emphasizing your skills in tracking, reconciling issues, and supporting leasing activities as described in the Program Manager role at Chicago Housing Authority.
Focus on showcasing your ability to collaborate with multiple stakeholders, develop and deliver training, create standard operating procedures, and manage resident transfers efficiently, as these are key responsibilities.
Apply through multiple channels including the Chicago Housing Authority corporate careers site and LinkedIn to maximize your exposure and chances of securing an interview.
Connect with current employees in the Occupancy or Program Management divisions at Chicago Housing Authority on LinkedIn; use ice breakers like commenting on recent CHA initiatives or asking about their experience with Rent Café and Yardi systems to start a conversation.
Optimize your resume for ATS by incorporating keywords from the job description such as 'subsidized housing initiatives,' 'Rent Café,' 'Yardi,' 'user acceptance testing,' 'data analysis,' and 'customer service inquiries' to ensure your resume passes initial automated screenings.
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