Job summary
Job post source
This job is directly from dna Communications as part of the Weber Shandwick Collective.
Job overview
The Manager, Client Experience - Healthcare role involves leading strategic integrated communications programs for healthcare clients, particularly in pharmaceutical and disease education sectors, to support client counseling and account growth.
Responsibilities and impact
The role requires managing account teams, project timelines, interdisciplinary coordination, developing media materials, client reporting, event logistics, campaign evaluation, staff development, and financial management to ensure successful healthcare communications campaigns.
Compensation and benefits
The position offers a salary range of $82,000 to $92,000 in NYC, with benefits including medical, dental, vision, 401k with employer match, tuition reimbursement, flexible holidays, short-term disability, paid family leave, and family building benefits.
Experience and skills
Candidates need at least 4 years of healthcare public relations experience, strong project management, budgeting, presentation skills, and familiarity with multi-disciplinary healthcare communications including digital and earned media.
Career development
The job includes opportunities to develop junior staff and work within a collaborative, multi-disciplinary team, supporting professional growth in healthcare communications.
Work environment and culture
The company values health and wellbeing, offering flexible schedules and a supportive environment emphasizing diversity and equal opportunity.
Company information
dna Communications is part of the Weber Shandwick Collective, a recognized leader in healthcare communications with a focus on integrated strategic programs for pharmaceutical clients.
Team overview
The candidate will join a multi-disciplinary team including research, creative, digital, and media strategists working collaboratively on large healthcare accounts.
Job location and travel
The job is based in New York City with a standard office environment and some flexibility implied by benefits like flexible holidays.
Application process
Applicants should submit their applications through the company's career website and can request accommodations via a specified email for accessibility needs.
Unique job features
This role is distinguished by its focus on integrated healthcare communications including celebrity campaigns, regulatory milestone communications, and a broad remit covering social, digital, and earned media.
Company overview
dna Communications is a global healthcare communications agency specializing in delivering strategic, creative, and integrated communication solutions for pharmaceutical, biotech, and medical device companies. They make money by offering services such as brand strategy, medical education, digital marketing, and public relations to help clients effectively communicate with healthcare professionals, patients, and other stakeholders. Founded in 2001, dna Communications has grown to become a key player in the healthcare communications industry, known for its innovative approach and commitment to improving health outcomes through effective communication.
How to land this job
Tailor your resume to highlight your healthcare communications expertise, emphasizing experience with pharmaceutical products, disease education campaigns, and celebrity campaigns, as these are key focus areas for dna Communications.
Showcase your ability to manage multidisciplinary teams and projects, including skills in strategic program development, client counseling, and financial management, as these align with the Manager role's responsibilities.
Apply through multiple channels such as dna Communications' corporate careers site, LinkedIn, and other job boards where the position is posted to maximize your visibility and chances of being noticed.
Connect with current employees in the healthcare or client experience divisions at dna Communications on LinkedIn; use ice breakers like commenting on recent healthcare campaigns they worked on or asking about their experience managing integrated communications programs.
Optimize your resume for ATS by incorporating keywords from the job description such as 'healthcare communications,' 'pharmaceutical products,' 'disease education,' 'earned media,' 'digital and social media,' 'project management,' and 'budgeting' to ensure it passes initial screenings.
Leverage Jennie Johnson's Power Apply feature to automate applying through multiple platforms, tailor your resume for ATS, and identify LinkedIn contacts to network with, allowing you to focus on preparing for interviews and refining your personal pitch.
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