Job summary
Job post source
This job is directly from eXp Realty
Job overview
The Agent Operations Specialist at eXp Realty supports real estate agents in Colombia by managing listings, transactions, and providing guidance to ensure smooth operations within the company.
Responsibilities and impact
The role involves acting as the primary contact for agents, managing listings and documentation in CRM and company portals, handling inquiries daily including weekends, processing and overseeing transactions, ensuring compliance, and educating agents on company policies.
Experience and skills
Candidates should have strong communication and organizational skills, familiarity with real estate tools like eXp and MLS systems, proficiency in digital record management, problem-solving abilities, and effective communication in Spanish and intermediate/advanced English.
Work environment and culture
eXp Realty promotes a creative, innovative, and inclusive culture with a fully remote, virtual office environment that supports collaboration and bold solutions.
Company information
eXp Realty is a global, full-service real estate brokerage known for its 3-D immersive cloud office and collaborative tools, recognized as an 8-time Glassdoor Best Places to Work.
Job location and travel
This is a remote position based in Colombia, allowing work from anywhere within the country.
Unique job features
The job features a unique virtual office environment called eXp world, supporting remote work and 24/7 access to collaborative tools and training.
Company overview
eXp Realty is a global real estate brokerage firm that operates on a cloud-based platform, allowing agents to work remotely and leverage advanced technology for real estate transactions. Founded in 2009 by Glenn Sanford, the company has grown rapidly by offering innovative tools, a virtual office environment, and a unique revenue-sharing model that incentivizes agents. eXp Realty generates revenue through commissions on property sales and by providing various real estate services. The company's virtual business model and emphasis on agent collaboration have positioned it as a disruptive force in the traditional real estate industry.
How to land this job
Tailor your resume to highlight your strong communication and organizational skills, emphasizing experience with real estate tools like MLS systems and CRM platforms, as well as your ability to manage digital records and ensure compliance.
Focus on showcasing your problem-solving skills, particularly in managing listing issues and supporting agent onboarding, along with your ability to process and oversee transactions from start to finish.
Apply through multiple channels such as eXp Realty's corporate career site, LinkedIn, and other job boards that list remote roles in Colombia to maximize your application visibility.
Connect with current eXp Realty team members in Colombia or the Agent Operations division on LinkedIn, using ice breakers like commenting on eXp's innovative virtual office environment or asking about their experience working remotely within the company.
Optimize your resume for ATS by including keywords from the job description such as 'transaction management,' 'CRM,' 'MLS,' 'compliance,' 'agent support,' and 'remote work,' ensuring your resume passes automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and find LinkedIn contacts to network with, allowing you to focus your energy on preparing for interviews and refining your skills.
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