Job summary
Job post source
This job is directly from Exos
Job overview
The Reception Associate at Exos provides personalized customer service and supports front desk operations in a fitness center, contributing to member satisfaction and operational efficiency.
Responsibilities and impact
The Reception Associate greets members, assists with enrollment and front desk tasks, coordinates payroll, manages inventory and membership reports, responds to member concerns, and helps maintain the fitness center's cleanliness and stock.
Experience and skills
Candidates should have a high school diploma, strong organizational and customer service skills, proficiency in Google and Microsoft Office applications, excellent communication skills, and obtain CPR/FA certifications within 90 days of hire.
Company information
Exos is an elite coaching company focused on holistic health and readiness, serving corporate employees, athletes, military, and others with fitness management, coaching, and development programs for nearly 30 years.
Work environment and culture
Exos values innovation, inclusivity, and continuous learning, fostering a welcoming and supportive environment that encourages diversity and equal opportunity.
Company overview
EXOS is a human performance company that provides comprehensive solutions for improving health and performance for individuals, teams, and organizations. They offer services such as performance training, nutrition, physical therapy, and corporate wellness programs. Founded in 1999, EXOS has grown to become a leader in the industry by partnering with elite athletes, military personnel, and Fortune 500 companies. Their innovative approach combines cutting-edge technology with evidence-based practices to help clients achieve their goals and enhance overall well-being.
How to land this job
Tailor your resume to highlight your strong organizational skills and customer-service oriented approach, emphasizing your ability to maintain a positive, enthusiastic, and helpful attitude as described in the job summary.
Showcase your proficiency with Google applications and Microsoft Office, as these technical skills are specifically required for managing membership reports, payroll coordination, and inventory tracking.
Apply through multiple channels including Exos' corporate careers page and LinkedIn to maximize your visibility and increase your chances of landing the Reception Associate role.
Connect on LinkedIn with current Exos employees in the fitness center management or member services divisions; start conversations with ice breakers like complimenting their commitment to holistic health or asking about their experience with member engagement at Exos.
Optimize your resume for ATS by incorporating keywords from the job description such as 'customer service,' 'membership enrollment,' 'payroll coordination,' 'inventory tracking,' and 'communication skills' to ensure it passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate applying through multiple platforms, tailor your resume with the right keywords, and identify LinkedIn connections to network with, saving you valuable time and increasing your chances of success.
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