Job summary
Job post source
This job is directly from Smithers - Market Intelligence Services
Job overview
The Inside Sales Representative at Smithers is responsible for generating sales of SQA services by converting inbound leads and prospecting outbound opportunities, playing a key role in driving company revenue.
Responsibilities and impact
The role involves managing the sales process from initial client contact to delivery, following up on inquiries, identifying target buyers, maintaining accurate sales data, coordinating client information with Operations, and building strong client relationships using various communication methods and marketing tools.
Compensation and benefits
The position offers a variable salary based on experience, medical, dental, and vision benefits, a 401(k) plan, life and disability insurance, wellness programs, employee assistance, training support, and a hybrid work schedule.
Experience and skills
Candidates need a bachelor's degree or equivalent experience, at least three years in customer sales service including B2B and cold calling, proficiency with CRM platforms and Microsoft Outlook, with preferred experience in marketing campaigns and managing large B2B transactions.
Career development
Smithers provides training and development support to help employees grow professionally within the company.
Work environment and culture
The company supports a hybrid work schedule and emphasizes a collaborative, resourceful, and disciplined sales environment with strong communication.
Company information
Smithers is a market intelligence services company with a Quality Assessments Division focused on SQA services, offering a structured business operation system and comprehensive employee benefits.
Team overview
The Inside Sales Representative will join the Quality Assessments Division sales team, collaborating closely with marketing and operations teams to achieve sales goals.
Job location and travel
The job offers a hybrid work schedule, implying a combination of remote and on-site work, though the exact location is not specified.
Unique job features
The role features use of a specialized SQA Audit Management Platform and a balanced sales approach combining client service, assertive follow-up, and teamwork, distinguishing it from typical sales positions.
Company overview
Smithers is a global provider of market intelligence, testing, and consulting services, primarily serving industries such as packaging, print, paper, rubber, and nonwovens. The company generates revenue by delivering in-depth market reports, custom research, and technical consulting to help clients make informed business decisions and navigate evolving industry trends. Founded over 90 years ago and headquartered in the United States and the United Kingdom, Smithers has built a reputation for technical expertise, independent analysis, and a client-focused approach. Its services are widely used by manufacturers, suppliers, and investors seeking strategic insights and regulatory guidance. Smithers’ long-standing history and international presence make it a trusted partner for organizations seeking actionable intelligence in complex, regulated markets.
How to land this job
Position your resume to highlight your experience in B2B sales, cold calling, and customer service, emphasizing your proficiency with CRM platforms like Salesforce or Microsoft Dynamics and your ability to manage sales pipelines effectively.
Emphasize your skills in lead generation, outbound prospecting, and client relationship management, showcasing your ability to use tools such as LinkedIn and ZoomInfo to identify and engage target buyer personas.
Apply through multiple channels including Smithers' corporate career site and LinkedIn to maximize your visibility for the Inside Sales Representative role.
Connect with current employees in the Quality Assessments Division or sales team at Smithers on LinkedIn; use ice breakers like commenting on recent company news, asking about their experience with the SQA Audit Management Platform, or inquiring about the hybrid work culture.
Optimize your resume for ATS by incorporating keywords from the job description such as 'inside sales,' 'lead generation,' 'CRM proficiency,' 'B2B sales,' and 'pipeline management' to improve your chances of passing automated screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications, identify the best application portals, and find LinkedIn connections to network with, saving you time and increasing your chances of landing the job.
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