Job summary
Job post source
This job is directly from Armstrong
Job overview
The Broadband Technician 1 will install, troubleshoot, and repair Internet and telephone services for both residential and commercial clients in a fiber-based GPON environment, contributing to the company's operational success.
Responsibilities and impact
Daily responsibilities include installing voice and data services, maintaining vehicle compliance, ensuring safety during work, completing paperwork, improving product knowledge, and participating in on-call shifts as needed.
Compensation and benefits
The position offers a competitive hourly wage, free or discounted services, and an attractive benefits package including medical, dental, vision, and 401k effective immediately upon hire, along with generous paid time off and holidays.
Experience and skills
Candidates must have a valid driver's license, a minimum high school diploma (preferably with advanced education in IT or electronics), excellent customer service skills, and the ability to pass BPI certification testing within the first year.
Career development
Opportunities for professional growth include training to improve product knowledge and feedback mechanisms to management for addressing widespread issues.
Work environment and culture
Armstrong is a family-owned organization that values diversity and has a long-standing history since 1946, emphasizing equal opportunity and a supportive work environment.
Company information
Armstrong Group, founded in 1946, has grown from a construction company into a diverse organization with over 2,400 employees across various industries, including utilities, protection, development, and comfort solutions.
Team overview
The specific team dynamics and size are not detailed in the description, but the technician will report to the Operations Manager and likely work closely with other technicians and support staff.
Job location and travel
The job location is not explicitly mentioned, but it involves working in various weather conditions and may require travel to different sites for installations and repairs.
Company overview
Armstrong World Industries, Inc. is a global leader in the design and manufacture of innovative commercial and residential ceiling, wall, and suspension system solutions. They generate revenue through the sale of these products, primarily targeting the construction and renovation markets. Founded in 1860, Armstrong has a rich history of innovation and adaptation, evolving from a cork-cutting business to a major player in the building materials industry. Notable for their commitment to sustainability, Armstrong emphasizes eco-friendly practices and products.
How to land this job
Tailor your resume to highlight your experience in installation, troubleshooting, and repair of Internet and telephone services, emphasizing your familiarity with fiber-based GPON environments.
Showcase your commitment to safety and compliance by detailing your experience with safety protocols, as well as your ability to maintain vehicle compliance and inventory management.
Incorporate customer service skills into your resume, demonstrating your customer-oriented approach and ability to communicate effectively with clients.
Apply for the Broadband Technician 1 position through multiple channels, including Armstrong's corporate website and LinkedIn, to maximize your chances of getting noticed.
Connect with professionals in the broadband division at Armstrong on LinkedIn and consider using ice breakers such as asking about their experiences with the company's training programs or inquiring about the work culture.
Optimize your resume for ATS systems by including keywords from the job description such as 'installation', 'troubleshooting', and 'safety requirements' to ensure your application passes initial screenings.
Utilize Jennie Johnson's Power Apply feature to streamline your job application process, allowing you to focus on networking and preparing for interviews while ensuring your resume is tailored for Armstrong.
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