Job summary
Job post source
This job is directly from AppCard, Inc.
Job overview
The System Engineer role at AppCard, Inc. involves providing technical support and operations expertise to enhance customer experience and maintain system functionality, focusing on IoT and cloud infrastructure.
Responsibilities and impact
The System Engineer will diagnose and troubleshoot Linux systems, databases, and network issues, provide Level 1-3 customer support, manage multiple issues simultaneously, document best practices, and maintain client relationships.
Experience and skills
Candidates should have a bachelor's degree in a related field, strong Linux administration skills, knowledge of system monitoring tools, networking, basic SQL, AWS cloud infrastructure experience, and prior technical support experience.
Job location and travel
This position is based in the New York City office and requires flexibility for off-hour and weekend support.
Company information
AppCard, Inc. is a Manhattan-based technology and marketing company specializing in advanced POS data-driven marketing and loyalty programs with patented technology for real-time shopper data capture and retargeting campaigns.
Company overview
AppCard, Inc. is a data-driven marketing and loyalty platform that helps retailers and brands understand and engage their customers through personalized offers and rewards. They generate revenue by providing subscription-based services and transaction fees for their advanced analytics, digital coupons, and customer relationship management tools. Founded in 2011, AppCard has grown by integrating with various point-of-sale systems and acquiring complementary businesses to enhance their technology and market reach.
How to land this job
Tailor your resume to emphasize your strong Linux administration skills, experience with AWS Cloud infrastructure, and ability to troubleshoot network configurations like load balancers, firewalls, and VPNs, as these are key for the System Engineer role at AppCard, Inc.
Highlight your hands-on experience in technical support and customer service, showcasing your ability to manage multiple open issues simultaneously and deliver Level 1-3 troubleshooting to ensure excellent client satisfaction.
Apply through multiple channels including AppCard's corporate careers page and LinkedIn to maximize your chances of being noticed by recruiters for this NYC-based position.
Connect with current System Engineers or IT support staff at AppCard, Inc. on LinkedIn and break the ice by mentioning your interest in their work with IoT and cloud infrastructure or asking about how they handle off-hour support shifts.
Optimize your resume for ATS by incorporating keywords from the job description such as 'Linux administration,' 'AWS Cloud Service Infrastructure,' 'network troubleshooting,' 'SQL querying,' and 'technical support,' ensuring your resume passes initial automated screenings.
Jennie Johnson's Power Apply feature can automate applying through multiple platforms, tailor your resume with the right keywords, and identify relevant contacts at AppCard, enabling you to focus your time on preparing for interviews and networking effectively.
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