Job summary
Job post source
This job is directly from Alter Domus
Job overview
The Senior Officer, Business - Client Support at Alter Domus supports CLO and Solvas Asset Management clients by acting as a subject matter expert and ensuring effective client service and system enhancements.
Responsibilities and impact
The role involves modeling CLO deals, gathering and analyzing requirements, managing client queries and issues, collaborating on specifications and testing, and serving as the primary contact for product-related queries to support client satisfaction and product development.
Compensation and benefits
The salary ranges from $67,500 to $125,000 annually depending on experience, with benefits including professional accreditation support, flexible work arrangements, mentoring, social activities, 24/7 employee assistance, an employee share plan, and additional local benefits.
Experience and skills
Candidates need 3+ years in the CLO domain, strong understanding of legal documents and compliance tests, excellent communication, organizational and problem-solving skills, and a customer service focus; familiarity with software development and SQL is helpful but not required.
Career development
Alter Domus offers career advancement through its Alter Domus Academy with tailored learning resources and continuous mentoring to support professional growth.
Work environment and culture
The company values equity, inclusivity, and diversity, fostering an environment where employees can bring their whole selves to work and feel a sense of belonging, supported by DE&I initiatives and an inclusive recruitment process.
Company information
Alter Domus is a global alternative asset service provider with over 5,000 professionals in 23 countries, serving 85% of the top 30 asset managers in alternatives, emphasizing merit-based progression and open communication.
Team overview
The candidate will join the Solvas Asset Management Team, working collaboratively with business analysts, client support personnel, and cross-geographical team members to deliver client solutions.
Unique job features
The role uniquely combines expertise in CLO domain knowledge with client support and product development responsibilities, offering exposure to specialized financial software and the opportunity to act as a product ambassador.
Company overview
Alter Domus is a global provider of integrated solutions for the alternative investment industry, specializing in private equity, real estate, infrastructure, and debt capital markets. The company generates revenue through a comprehensive suite of services, including fund administration, corporate services, depositary services, and regulatory compliance. Founded in Luxembourg in 2003, Alter Domus has expanded its footprint significantly, now operating in over 20 countries and serving a diverse client base of asset managers, lenders, and family offices. The firm's growth has been marked by strategic acquisitions and a commitment to leveraging technology for enhanced service delivery.
How to land this job
Position your resume to highlight your experience and expertise in the CLO domain, emphasizing your ability to understand complex legal documents such as offering memoranda and compliance tests relevant to CLO deals.
Showcase your skills in client support, business analysis, and your ability to manage multiple projects and stakeholder communications effectively, reflecting the collaborative and client-focused nature of the role.
Apply through multiple avenues including Alter Domus' official careers page, LinkedIn, and other job boards where the role is posted to maximize your application visibility.
Connect on LinkedIn with current employees in the Solvas Asset Management or client support teams at Alter Domus; start conversations by referencing recent company news, asking about team culture, or inquiring about the evolving role of CLO technology.
Optimize your resume for ATS by incorporating keywords from the job description such as 'CLO domain,' 'client support,' 'business analysis,' 'Solvas Asset Management,' 'compliance tests,' and 'stakeholder communication' to ensure it passes automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application channels, and discover LinkedIn contacts to network with, allowing you to focus more on preparing for interviews and skill development.
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