Job summary
Job post source
This job is directly from Integra LifeSciences
Job overview
The Director IT - Customer Journey Technologies at Integra LifeSciences leads the delivery and evolution of enterprise applications focused on digital marketing, Salesforce CRM, customer service systems, and mobile apps to enhance customer experience and business alignment.
Responsibilities and impact
The role involves partnering with business stakeholders to translate requirements into technology solutions, leading cross-functional teams, managing vendor relationships, overseeing application domains including digital marketing, Salesforce CRM, customer service, and mobile applications, and ensuring alignment with IT architecture and digital goals.
Experience and skills
Requires a Bachelor's degree in Computer Science or related field, 10+ years IT experience with 5+ years in application delivery leadership, strong knowledge of Agile, DevOps, API integration, cloud-native apps, security frameworks, and experience managing global teams and multiple vendors. Technical expertise in Salesforce platform, MarTech, customer engagement tools, and mobile app development is essential.
Work environment and culture
Integra LifeSciences values innovation and change, fostering a collaborative environment focused on advancing healthcare and patient outcomes, with a hybrid work model based in Princeton, NJ.
Company information
Integra LifeSciences is a healthcare company focused on innovative treatment pathways to improve patient outcomes and set new standards of care.
Job location and travel
This hybrid role is based in Princeton, NJ with remote work options; office attendance is required Tuesday through Thursday.
Unique job features
The position offers leadership over critical digital and customer engagement technologies within a matrixed global environment, leveraging Agile/DevOps methodologies and diverse technology platforms to drive scalable and customer-centric solutions.
Company overview
Integra LifeSciences is a global leader in medical technology, specializing in regenerative medicine, neurosurgery, and orthopedic solutions. They generate revenue by developing and selling innovative medical devices and implants that address critical needs in surgery and patient care. Founded in 1989, Integra has grown through strategic acquisitions and a commitment to advancing healthcare, making significant contributions to medical science and improving patient outcomes worldwide.
How to land this job
Position your resume to highlight leadership in IT application delivery, especially with experience in digital marketing platforms, Salesforce CRM, and mobile applications, as these are central to the role at Integra LifeSciences.
Emphasize your expertise in Agile, DevOps, CI/CD methodologies, API integration, cloud-native applications, and application security frameworks, aligning with the technical requirements of the job description.
Apply through multiple channels including Integra LifeSciences' official corporate careers site and LinkedIn to maximize your application visibility and ensure your resume reaches the right hiring teams.
Connect with professionals in Integra LifeSciences’ IT or Customer Journey Technologies division on LinkedIn; start conversations by referencing recent innovations in healthcare technology or asking about the company's approach to digital customer engagement platforms.
Optimize your resume for ATS by incorporating keywords such as 'Salesforce platform leadership,' 'MarTech integration,' 'Agile delivery,' 'DevOps,' 'customer service systems,' and 'mobile application development' to increase chances of passing automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications across multiple platforms and identify LinkedIn connections for networking, allowing you to focus more on preparing for interviews and refining your skill set.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.