Job summary
Job post source
This job is directly from Cox Enterprises
Job overview
The Dealer Services Specialist II at Manheim, part of Cox Enterprises, supports dealer clients by ensuring a smooth and professional auction experience, acting as a key liaison during auction days.
Responsibilities and impact
The role involves representing the dealer sales lane on sale days, promoting Manheim's products and services, assisting dealers with vehicle preparation for auctions, negotiating bids, consulting on pricing and reconditioning, and resolving client issues.
Compensation and benefits
The position offers an hourly wage of $19.57 to $29.38, potential commissions or incentives, 30+ days of paid vacation and holidays, healthcare benefits from day one, referral and sign-on bonuses, 401(k) with up to 8% match, and various employee discounts and perks.
Experience and skills
Candidates need a high school diploma or GED with 3 years related experience or equivalent education/experience, a valid driver's license, strong communication skills, and the ability to work in a fast-paced environment; auction or dealership experience and sales support background are preferred.
Work environment and culture
The company culture values teamwork, transparency, and employee well-being, offering a supportive environment with strong coworker relationships and comprehensive benefits.
Company information
Cox Enterprises is a family of businesses including Manheim, specializing in automotive auctions and related services, with a focus on customer service and innovation.
Job location and travel
The job is located in Dallas, Texas, likely at Manheim's auction facilities, requiring physical presence to support auction activities.
Unique job features
This role uniquely combines customer service with automotive auction expertise, offering a dynamic work environment that blends sales, negotiation, and client relationship management in a fast-paced setting.
Company overview
Cox Enterprises is a privately held global conglomerate headquartered in Atlanta, Georgia, primarily operating in the communications, automotive, and media sectors. Founded in 1898 by James M. Cox, the company generates revenue through its subsidiaries, including Cox Communications, Cox Automotive, and Cox Media Group, offering services like cable television, broadband internet, automotive auctions, and media content. Notable for its commitment to sustainability and innovation, Cox Enterprises has a significant history of philanthropy and community engagement, making it a prominent player in its industries.
How to land this job
Position your resume to highlight your experience working directly with clients, emphasizing your ability to provide exceptional customer service and manage fast-paced environments, as these are key for the Dealer Services Specialist II role at Cox Enterprises.
Focus on showcasing skills related to auction processes, negotiation, sales support, and problem-solving, along with any experience in automotive or dealership settings, since these align with the job's core responsibilities.
Apply through multiple channels including the Cox Enterprises official careers page and LinkedIn to maximize your application visibility and increase your chances of being noticed.
Connect on LinkedIn with current employees in the Manheim or Dealer Services divisions at Cox Enterprises; use ice breakers like commenting on recent Cox initiatives, asking about team culture, or expressing enthusiasm for the automotive industry to start conversations.
Optimize your resume for ATS by incorporating keywords from the job description such as 'dealer sales,' 'auction experience,' 'customer service,' 'negotiation,' and 'fast-paced environment' to ensure your resume passes initial digital screenings.
Utilize Jennie Johnson's Power Apply feature to automate applying through multiple platforms, tailor your resume with the right keywords, and identify relevant LinkedIn contacts, allowing you to focus more on preparing for interviews and networking.
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