Job summary
Job post source
This job is directly from Walden University
Job overview
The Enrollment Specialist at Walden University supports prospective students by guiding them through the enrollment process to help them select appropriate academic programs and achieve their educational goals.
Responsibilities and impact
The specialist manages enrollment steps including financial aid, communicates program value to prospective students, resolves student issues, maintains accurate records, supports student persistence, and collaborates with team members to meet enrollment targets.
Compensation and benefits
The position offers a salary range of $18.15 to $32.86 per hour, health, dental, vision, life and disability insurance, a 401k plan with 6% employer match, 15 paid vacation days, 12 paid holidays plus 2 floating holidays.
Experience and skills
Requires a bachelor's degree, at least 1 year of customer service or admissions experience, strong communication skills, proficiency with Microsoft Office preferred, and the ability to work independently and in teams.
Career development
The role includes training and certification as an Enrollment Specialist, with opportunities to develop consultative and problem-solving skills in a fast-paced environment.
Work environment and culture
Walden University promotes a diverse and supportive environment focused on adult learners, emphasizing teamwork, accountability, and ethical conduct.
Company information
Walden University is an accredited institution offering over 100 online degree and certificate programs, serving a diverse adult learner community with a mission to foster positive social change.
Team overview
The specialist works within a team focused on enrollment, collaborating with other departments to support student recruitment and retention.
Job location and travel
This is a fully remote position with work hours Wednesday through Sunday, with specific shifts in Mountain Standard Time.
Unique job features
The job features remote work, flexible scheduling on weekends, and specialized training in enrollment processes including financial aid.
Company overview
Walden University is an accredited online institution that offers a wide range of degree programs, including bachelor's, master's, and doctoral degrees, primarily in fields such as education, health sciences, counseling, and management. The university generates revenue through tuition fees and various educational services provided to its students. Founded in 1970, Walden University was established with a mission to provide higher education opportunities to adult learners and working professionals, emphasizing social change and practical application of knowledge.
How to land this job
Tailor your resume to highlight your experience in customer service, admissions, and relationship building, emphasizing your ability to guide prospective students through enrollment processes and communicate effectively about academic programs.
Focus on showcasing your consultative skills, problem-solving abilities, and proficiency with Microsoft Office tools, as well as your capacity to work independently and manage multiple tasks in a fast-paced environment.
Apply through multiple channels including Walden University's official careers page, LinkedIn, and other job boards where the position is posted to maximize your chances of being noticed.
Connect with current Enrollment Specialists or team members at Walden University on LinkedIn, using ice breakers like commenting on their recent posts about student success or asking about their experience with the enrollment process to build rapport.
Optimize your resume for ATS by incorporating keywords from the job description such as 'enrollment process,' 'student experience,' 'consultative skills,' 'problem solving,' 'customer service,' and 'Microsoft Office,' ensuring your resume passes automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate applying through various platforms, tailor your resume for ATS, and identify LinkedIn connections to network with, allowing you to focus more on preparing for interviews and other job search activities.
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