Job summary
Job post source
This job is directly from NVA General Practice.
Job overview
The Veterinary Hospital Manager at NVA General Practice leads the hospital's operations, driving growth, profitability, and a culture of excellence in patient care and client service.
Responsibilities and impact
The manager oversees P&L, collaborates with leadership on forecasting, manages accounts receivable, inventory, payroll, scheduling, champions best practices, leads process improvements, implements new technologies, maintains licensures, and ensures high client service standards.
Compensation and benefits
The role offers an annual bonus opportunity, health insurance, mental health benefits, 401k with match, competitive PTO, continuing education stipends, and promotes a fair work-life balance.
Experience and skills
Preferred qualifications include a bachelor's degree in business or related field, 3-5 years managerial experience, customer service experience, and preferably experience in hospital, retail, or service industries with increasing responsibility.
Work environment and culture
The hospital culture emphasizes excellence, compassion, collaboration, and a supportive team environment with regular on-site presence required.
Company information
NVA General Practice operates Animal Care Clinic North, focusing on veterinary medicine with a commitment to top-tier patient care and client service.
Team overview
The manager works closely with the Managing Veterinarian and the hospital management team to ensure efficient and profitable hospital operations.
Job location and travel
The position requires regular on-site attendance at Animal Care Clinic North.
Unique job features
This role uniquely combines leadership in veterinary care with operational and financial management responsibilities, emphasizing culture building and technology implementation.
Company overview
NVA General Practice is part of National Veterinary Associates (NVA), one of the world’s largest veterinary and pet care organizations, operating a network of general practice veterinary hospitals across North America and beyond. The company provides comprehensive medical, surgical, and preventive care for companion animals, generating revenue through veterinary services, diagnostics, and pet wellness products. Founded in 1996, NVA has grown significantly through acquisitions and partnerships, emphasizing local hospital autonomy while offering centralized support in areas like HR, marketing, and technology. Candidates should know NVA values collaboration, professional development, and maintaining the unique culture of each practice within its network. The organization’s scale and resources offer employees opportunities for growth, learning, and impact within the veterinary field.
How to land this job
Position your resume to highlight leadership experience and your ability to manage hospital operations effectively, emphasizing skills in P&L ownership, cost management, and team leadership relevant to veterinary or healthcare settings.
Focus on showcasing your experience in driving revenue growth, managing budgets, scheduling, and improving operational efficiency, along with your commitment to fostering a positive team culture and exceptional client service.
Apply through multiple channels including NVA General Practice’s corporate career site, LinkedIn, and other veterinary job boards to maximize your application visibility.
Connect with current hospital managers or regional leaders at NVA General Practice on LinkedIn; use ice breakers such as complimenting recent hospital initiatives, asking about team culture, or inquiring about leadership challenges in veterinary hospital management.
Optimize your resume for ATS by incorporating keywords from the job description like 'P&L ownership,' 'hospital operations,' 'team leadership,' 'client service,' and 'operational efficiency' to ensure your resume passes initial automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple job posting sites, and find relevant LinkedIn contacts for networking, allowing you to focus your energy on interview preparation and professional development.
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