Marketing Operations Manager
RICHARDSON, TXPosted 17 days ago
Job summary
Job post source
This job is directly from Service Experts Heating & Air Conditioning
Job overview
The Marketing Operations Manager at Service Experts Heating & Air Conditioning oversees marketing systems, campaign workflows, and analytics to enhance marketing efficiency and align strategies with business goals.
Responsibilities and impact
The role involves managing marketing technology and systems, executing and optimizing campaigns, developing performance reports, managing budgets and project timelines, and contributing to continuous improvement initiatives.
Compensation and benefits
The position offers competitive pay with incentives, paid time off, medical, dental, and vision insurance, 401(k) with company match, life and disability insurance, supplemental benefits, and career development opportunities.
Experience and skills
Candidates should have a bachelor's degree in Marketing or related fields, 3-5 years of marketing operations experience preferably in B2C service industries, proficiency with CRM and marketing automation tools, strong analytical and project management skills, and excellent communication abilities.
Career development
The company provides world-class training through Experts University and opportunities for career growth within the organization.
Work environment and culture
Service Experts values doing what is right for customers and employees, supports training and professional growth, and fosters a positive, detail-oriented, and proactive work environment.
Company information
Service Experts Heating & Air Conditioning is a company focused on home services, providing expert heating and air conditioning solutions with a commitment to employee and customer satisfaction.
Job location and travel
The job is based in Richardson, TX with a hybrid work schedule requiring in-office presence three days a week.
Unique job features
The role uniquely combines strategy, technology, and execution in marketing operations, supporting a comprehensive tech stack and cross-functional collaboration for impactful marketing outcomes.
Company overview
Service Experts Heating & Air Conditioning specializes in providing HVAC services, including installation, maintenance, and repair of heating, ventilation, and air conditioning systems. The company generates revenue through service contracts, equipment sales, and emergency repair services. Founded in 1996, Service Experts has grown significantly and operates across North America, emphasizing customer satisfaction and technical expertise. They are known for their commitment to energy-efficient solutions and have a strong reputation in both residential and commercial markets.
How to land this job
Tailor your resume to emphasize your expertise in managing marketing technology stacks such as CRM, email automation, and analytics tools, highlighting your ability to integrate platforms for seamless lead tracking and conversion.
Showcase your experience in campaign execution and optimization across digital and offline channels, including collaboration with vendors and agencies to meet project timelines and deliverables.
Highlight your analytical skills by detailing your proficiency in data visualization tools like Power BI or Tableau, and your ability to generate actionable insights to improve marketing ROI and campaign performance.
Apply through multiple channels including Service Experts Heating & Air Conditioning's corporate careers page and LinkedIn to maximize your application visibility for the Marketing Operations Manager position.
Connect with current marketing team members or the Director of Marketing Communications on LinkedIn, using ice breakers such as commenting on recent company marketing initiatives or expressing enthusiasm for the company’s commitment to professional growth and training.
Optimize your resume for ATS by incorporating keywords from the job description like 'marketing operations,' 'CRM,' 'campaign optimization,' 'lead lifecycle management,' and 'data-driven insights' to ensure your resume passes screening systems effectively.
Consider using Jennie Johnson's Power Apply feature to automate tailored applications, identify relevant job portals, and find LinkedIn connections for networking, allowing you to focus more on preparing for interviews and refining your skills.
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