Sira Consulting, an Inc 5000 company

Information Technology Operations Specialist

SANTA CLARA, CAPosted a month ago

Job summary

  • Job post source

    This job is directly from Sira Consulting, an Inc 5000 company, as the description is detailed and specific to their internal IT operations and enterprise application support.

  • Job overview

    The Information Technology Operations Specialist at Sira Consulting leads enterprise application support and core IT operations, focusing on managing Jira, SharePoint, OneDrive, and ITSM platforms to ensure secure and reliable IT services.

  • Responsibilities and impact

    The role involves managing Jira administration tasks, providing Tier 2/3 support for SharePoint and OneDrive, automating tasks with scripting, enforcing compliance and security, managing IT incidents and service requests via ServiceNow, supporting end-user devices, maintaining IT assets, and championing ITIL processes for continuous improvement.

  • Experience and skills

    Candidates must have over 5 years of experience in IT operations or enterprise application support, strong hands-on Jira administration skills, proficiency with SharePoint Online and OneDrive, experience with PowerShell and API integrations, solid ITIL knowledge, and familiarity with ServiceNow or similar ITSM tools; Atlassian Jira Admin and ITIL certifications are preferred.

  • Company information

    Sira Consulting is an Inc 5000 recognized company, indicating rapid growth and a reputable presence in the consulting industry.

  • Job location and travel

    This is a hybrid onsite role, indicating a combination of remote and on-site work at Sira Consulting's facilities.

  • Unique job features

    The position uniquely combines hands-on Jira administration with IT operations responsibilities, including automation and ITIL process leadership, offering a broad scope of enterprise IT management.

Company overview

Sira Consulting is a dynamic firm specializing in IT consulting and services, recognized for its rapid growth by being listed on the Inc 5000. They generate revenue by providing tailored technology solutions, including software development, systems integration, and IT strategy consulting to businesses across various industries. Founded with a mission to drive innovation and efficiency, Sira Consulting has built a reputation for delivering high-quality, client-focused services. Their inclusion in the Inc 5000 highlights their significant market impact and sustained growth trajectory.

How to land this job

  • Position your resume to highlight your expertise in Jira administration, IT operations, and enterprise application support, emphasizing hands-on experience with Jira, SharePoint Online, OneDrive, and ServiceNow.

  • Focus on showcasing your skills in managing workflows, permissions, automation via PowerShell and APIs, and your knowledge of ITIL processes like incident, change, and asset management.

  • Apply through multiple channels including Sira Consulting's corporate careers page and LinkedIn to maximize your application visibility and increase your chances of landing an interview.

  • Connect on LinkedIn with IT operations and enterprise applications team members at Sira Consulting, using ice breakers such as commenting on recent IT initiatives the company has undertaken or asking about best practices in Jira administration within their teams.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'Jira administration,' 'PowerShell automation,' 'ServiceNow,' 'ITIL,' 'SharePoint Online,' and 'IT operations' to ensure your resume passes initial screening filters.

  • Use Jennie Johnson's Power Apply feature to automate applying across multiple platforms, tailor your resume with relevant keywords, and identify LinkedIn contacts to network with, saving you time and increasing your chances at Sira Consulting.

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