Job summary
Job post source
This job is directly from Extraco Banks
Job overview
The Peak Time Banking Specialist at Extraco Banks is a part-time role focused on executing accurate banking transactions, preventing fraud, and supporting sales growth through customer service and digital banking education.
Responsibilities and impact
The specialist will process transactions accurately, educate customers on digital banking tools, identify sales opportunities for Relationship Bankers, handle cash securely, and provide exceptional customer service using the SWARM Banking approach.
Experience and skills
Candidates need a high school diploma and at least 1 year of customer service and cash handling experience; knowledge of retail banking is a plus.
Career development
Extraco offers a Consumer Banking Training Academy, clear career paths, personal development software, coaching, and recognition events to support employee growth.
Work environment and culture
The company values adaptability, emotional intelligence, teamwork, positive attitude, and open communication, fostering a supportive and customer-focused environment.
Company information
Extraco Banks is a banking institution committed to excellent customer service, employee development, and community engagement, providing competitive compensation and benefits.
Job location and travel
The position is located in Waco with varying hours including consistent Saturday availability from 8:30am to 1:00pm.
Unique job features
The role includes unique training through the Consumer Banking Training Academy, a structured career development program, and a focus on digital banking tools and customer interaction.
Company overview
Extraco Banks is a financial institution that provides a wide range of banking services, including personal and business banking, loans, mortgages, and wealth management. Established in 1902, it has a long-standing history in Texas, where it primarily operates. The bank generates revenue through interest on loans, fees for services, and investment activities. Known for its commitment to customer service and community involvement, Extraco Banks has evolved over the years to incorporate modern banking technologies while maintaining its traditional values.
How to land this job
Position your resume to emphasize your customer service experience and cash handling skills, highlighting your ability to process transactions accurately and securely as a frontline banking specialist at Extraco Banks.
Focus on showcasing your adaptability, attention to detail, emotional intelligence, and communication skills, as these are critical for managing fast-paced environments and providing exceptional customer service.
Apply through multiple channels including Extraco Banks' corporate careers page and LinkedIn to maximize your application visibility and increase chances of consideration.
Connect with current employees in the retail banking or branch operations division on LinkedIn, using ice breakers like commenting on Extraco's Consumer Banking Training Academy or asking about their experience with the SWARM Banking approach.
Optimize your resume for ATS by incorporating keywords from the job description such as 'transaction accuracy,' 'fraud prevention,' 'customer service,' 'digital banking,' and 'cash handling' to ensure it passes automated screenings.
Utilize Jennie Johnson's Power Apply feature to streamline your job search by automating tailored applications, finding multiple application channels, and identifying relevant LinkedIn connections, allowing you to focus your time on interview preparation and networking.
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