Job summary
Job post source
This job is directly from ProPharma
Job overview
The Product Quality Complaint Specialist at ProPharma manages product quality complaint records to ensure regulatory compliance, impacting product safety and company reputation.
Responsibilities and impact
The specialist receives and logs product complaints, leads or supports investigations, processes records per regulatory standards, analyzes complaint trends, and collaborates with the PQC team.
Experience and skills
Requires a Bachelor's degree in a scientific field, 2-3 years of experience in product quality complaints, pharmacovigilance, or quality assurance, knowledge of medical terminology, strong communication, attention to detail, and proficiency in MS Office.
Work environment and culture
ProPharma values diversity, equity, inclusion, and fosters an innovative, collaborative, and entrepreneurial work environment where employees can be authentic and empowered.
Company information
ProPharma is a 20-year-old company providing consulting services in biotech, medical devices, and pharmaceuticals, specializing in regulatory sciences, clinical research, quality, pharmacovigilance, and R&D technology.
Team overview
The role involves working within a collaborative Product Quality Complaint team.
Job location and travel
Remote work for a 6+ month project opportunity.
Application process
ProPharma does not accept unsolicited resumes from recruiters or third parties and requests no phone calls or emails regarding the posting.
Company overview
ProPharma is a global leader in providing comprehensive compliance, regulatory, and quality solutions to the pharmaceutical, biotechnology, and medical device industries. They generate revenue through consulting services, helping companies navigate complex regulatory landscapes, ensuring product quality, and achieving compliance with international standards. Founded in 2001, ProPharma has grown through strategic acquisitions and global expansion, establishing a strong presence in key markets worldwide. Their expertise spans from early development through post-approval, making them a trusted partner in bringing safe and effective products to market.
How to land this job
Tailor your resume to emphasize your experience in product quality complaints, pharmacovigilance, or quality assurance, highlighting your familiarity with regulatory standards and complaint investigations.
Showcase your proficiency with medical terminology, industry standards, and MS Office applications, as well as your attention to detail and strong interpersonal communication skills.
Apply through multiple channels including ProPharma’s corporate career site and LinkedIn to maximize your application visibility for the Product Quality Complaint Specialist role.
Connect with current ProPharma employees in the quality or pharmacovigilance divisions on LinkedIn; start conversations by commenting on recent company news or asking about their experiences working on complaint investigations or regulatory compliance.
Optimize your resume for ATS by incorporating keywords from the job description such as 'product quality complaint,' 'regulatory compliance,' 'complaint investigations,' 'pharmacovigilance,' and 'quality assurance' to ensure it passes initial screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and find LinkedIn contacts for networking, allowing you to focus your energy on preparing for interviews and learning more about ProPharma.
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