Job summary
Job post source
This job is directly from Nature Mosaics
Job overview
The Customer Service Agent role at Nature Mosaics is a remote position focused on providing dependable support through data management and communication, contributing to the company's operational efficiency.
Responsibilities and impact
The agent is expected to complete daily tasks accurately and timely, manage data and communications, follow procedures, communicate with teams or clients, maintain data confidentiality, attend virtual trainings, and adapt to new tools.
Compensation and benefits
The position offers $22 to $27 per hour depending on experience, flexible full-time or part-time hours, weekly or bi-weekly pay, paid training, and a supportive virtual team environment with growth potential.
Experience and skills
Candidates must be legally eligible to work in the U.S., have basic computer skills, strong communication, attention to detail, ability to work independently, and a quiet workspace; no prior experience is required.
Career development
The job offers growth and advancement potential within a supportive and growth-oriented virtual team environment.
Work environment and culture
The company promotes a flexible, remote work culture with supportive virtual teams and emphasis on work-life balance.
Job location and travel
The position is fully remote and open to candidates across the United States.
Unique job features
This role is distinguished by its fully remote nature, flexible scheduling options, and paid training for new hires.
Company overview
Nature Mosaics is a Tampa, Florida-based art studio founded by Lauren Lasa in 2007, specializing in one-of-a-kind, handmade wall art crafted primarily from antique printers’ trays and natural materials. The company generates revenue by selling unique, custom floral wall art pieces designed for home interiors, especially kitchens and living spaces. With a focus on artistic craftsmanship and nature-inspired designs, Nature Mosaics has established a niche within the decorative art and home décor market. Its founder’s inspiration for the business originated from a trip to Spain, which influenced the studio’s creative direction. The company is recognized for its commitment to handmade artistry and distinctive, nature-themed aesthetics.
How to land this job
Tailor your resume to emphasize strong written and verbal communication skills, attention to detail, and your ability to work independently in a remote environment, as these are key for the Customer Service Agent role at Nature Mosaics.
Highlight any experience or comfort with basic computer skills such as email, typing, and file handling, as well as your reliability and adaptability to new tools and processes.
Apply through multiple channels including the Nature Mosaics corporate website and LinkedIn to maximize your chances of being noticed for this remote position.
Connect with current employees or team members in the customer service or remote operations divisions at Nature Mosaics on LinkedIn; start conversations by mentioning your enthusiasm for remote work or asking about their experience with the flexible schedules offered.
Optimize your resume for ATS by incorporating keywords from the job description such as 'remote work,' 'data management,' 'communication skills,' 'attention to detail,' and 'flexible schedule' to ensure it passes initial screenings.
Consider using Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and find relevant LinkedIn contacts, allowing you to focus your time on preparing for interviews and skill development.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.