IT Support Specialist / Cabling Technician (Tier 2)
SCOTTSDALE, AZPosted 30+ days ago
Job summary
Job post source
This job is directly from Envita Medical Centers - Cancer and Lyme Disease Facility
Job overview
The IT Support Specialist / Cabling Technician (Tier 2) role at Envita Medical Centers provides advanced technical support and network cabling services to support over 200 employees across multiple Arizona locations, ensuring smooth IT operations.
Responsibilities and impact
The role involves providing Tier 1 and Tier 2 desktop support, troubleshooting PC hardware and software issues, managing network cabling installation and maintenance, handling user accounts in Active Directory, documenting and escalating tickets, and participating in process improvements.
Compensation and benefits
Compensation depends on experience; the schedule is Monday through Friday 9 AM to 5 PM with occasional after-hours support; no major holidays required; additional benefits are not specified.
Experience and skills
Candidates must have 3+ years of Tier 2 desktop support, Microsoft Office365 administration, and Windows 10/11 troubleshooting experience, knowledge of Active Directory, VOIP, networking concepts, and Ethernet cabling installation; certifications like A+, Network+, or Security+ are preferred.
Career development
The company encourages career growth and self-driven forward-thinking, offering opportunities to grow within a fast-growing healthcare facility focused on innovative patient care.
Work environment and culture
Envita Medical Centers emphasizes teamwork, excellent customer service, strong ethical conduct, and a supportive environment focused on changing medicine and patient care.
Company information
Envita Medical Centers is a fast-growing healthcare facility specializing in cancer and Lyme disease treatment, committed to innovative medicine and patient care.
Job location and travel
The position is located in North Scottsdale, AZ, specifically at East Bell Road and the 101, with a standard office schedule and occasional after-hours support.
Application process
Final job offers may be contingent on passing a background check and drug screen; no further application steps are detailed.
Unique job features
This role uniquely combines advanced IT support with hands-on network cabling responsibilities in a healthcare setting, offering a chance to impact patient care through technology.
Company overview
Envita Medical Centers specializes in integrative and personalized treatments for cancer and Lyme disease, combining conventional and alternative therapies to optimize patient outcomes. Founded in 2001, the company leverages advanced medical technologies and holistic approaches to address complex health conditions. They generate revenue through patient services, including diagnostics, treatment plans, and ongoing care. Understanding their commitment to individualized care and their pioneering role in integrative medicine is crucial for any candidate considering a position at Envita.
How to land this job
Tailor your resume to emphasize your experience with Tier 1 and Tier 2 desktop support, particularly troubleshooting Windows 10/11 and managing Windows Server Active Directory, as these are core responsibilities.
Highlight your skills in installing, maintaining, and troubleshooting Ethernet cabling (CAT5/CAT6) and patch panels, and mention any fiber optic experience if applicable, aligning with the cabling technician duties.
Apply through multiple channels including Envita Medical Centers' corporate careers page and LinkedIn to maximize your exposure and increase your chances of getting noticed.
Connect on LinkedIn with IT department employees or hiring managers at Envita Medical Centers, using ice breakers like asking about recent IT projects at their facility or expressing enthusiasm for their patient-focused tech initiatives.
Optimize your resume for ATS by incorporating keywords from the job description such as 'Tier 2 support,' 'Active Directory,' 'network cabling,' 'Windows 10/11 troubleshooting,' and 'Microsoft Office365 Administration' to ensure it passes automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and discover LinkedIn connections, allowing you to focus your energy on preparing for interviews and skill enhancement.
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