Cigna Healthcare

Senior Client Manager - Remote - Cigna Global Health Benefits

REMOTEPosted a month ago

Job summary

  • Job post source

    This job is directly from Cigna Healthcare

  • Job overview

    The Senior Client Manager at Cigna Healthcare manages a portfolio of large, complex global health accounts, driving renewals, upselling, and client relationship management to support business growth.

  • Responsibilities and impact

    The role involves daily client support, strategic client engagement, managing 25-35 accounts with $25m+ premium, renewing business, upselling products, resolving escalations, and collaborating with internal partners using sales systems like Salesforce.

  • Compensation and benefits

    The position offers incentive compensation eligibility, comprehensive health benefits including medical, vision, dental, 401(k) with company match, company-paid life insurance, tuition reimbursement, paid time off, and holidays starting from day one.

  • Experience and skills

    Preferred qualifications include a bachelor's degree or equivalent experience, global health/benefits experience, proficiency with Salesforce and Microsoft Office, strong communication and presentation skills, client-focused mindset, and required state life, accident, and health licensure or ability to obtain it.

  • Work environment and culture

    Cigna Healthcare promotes a healthy, balanced, and secure work environment with a focus on whole health and inclusivity, supporting employees from day one with comprehensive benefits and equal opportunity policies.

  • Company information

    Cigna Healthcare is a division of The Cigna Group, dedicated to guiding customers through healthcare with information and insight to improve health and vitality.

  • Job location and travel

    This is a remote position requiring a reliable broadband or fiber optic internet connection with minimum speeds of 10Mbps download and 5Mbps upload.

  • Application process

    Applicants requiring accommodations can email SeeYourself@cigna.com; resumes should not be sent to this email as no responses will be given through it.

  • Unique job features

    The role includes managing a significant client portfolio with a consultative approach, handling complex global health accounts, and eligibility for incentive compensation.

Company overview

Cigna Healthcare is a global health services company that provides medical, dental, disability, life, and accident insurance products and services. They make money through premiums paid by individuals and organizations for insurance coverage, as well as through fees for various health services and administrative services. Founded in 1982 through the merger of INA Corporation and Connecticut General Corporation, Cigna has a long history of innovation in healthcare and a strong commitment to improving health outcomes for its customers worldwide.

How to land this job

  • Tailor your resume to highlight your experience managing complex global health accounts, emphasizing your skills in client relationship management and consultative selling.

  • Focus on showcasing your ability to manage multiple accounts with significant premium values, your proficiency with Salesforce and Microsoft Office, and your expertise in handling renewals, upselling, and cross-selling within health benefits.

  • Apply through multiple platforms including Cigna Healthcare's corporate career site and LinkedIn to maximize your application visibility for the Senior Client Manager role.

  • Connect with current Senior Client Managers or professionals in Cigna's Global Health Benefits division on LinkedIn; start conversations by referencing recent company news, asking about their experience managing global accounts, or expressing interest in their role's challenges.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'global health accounts,' 'client relationship management,' 'Salesforce,' 'consultative approach,' and 'account renewals' to ensure it passes automated screenings.

  • Utilize Jennie Johnson's Power Apply feature to automate and streamline application submissions, resume tailoring, and LinkedIn networking, allowing you to focus more effectively on preparing for interviews and other job search activities.

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