Job summary
Job post source
This job is directly from City of Irving
Job overview
The Senior Library Assistant role at City of Irving focuses on providing excellent customer service and supporting library operations to enhance visitor experience.
Responsibilities and impact
The job involves assisting customers with library services, troubleshooting technical issues, training staff and volunteers, maintaining library materials, planning programs, and supporting outreach and reader advisory services.
Compensation and benefits
The position offers an hourly pay range of $20.53 to $28.94, with a pay grade of GG13; benefits details are not specified.
Experience and skills
Requires an Associate degree or equivalent and two years of relevant experience; bilingual English/Spanish skills are beneficial.
Application process
Applicants must submit a résumé and hours of availability with their application.
Unique job features
The role includes physical duties such as lifting up to 60 pounds and requires availability for some evenings and weekends.
Company overview
The City of Irving is a municipal government entity located in the Dallas-Fort Worth metroplex in Texas, responsible for providing essential services and infrastructure to its residents. It generates revenue primarily through property taxes, sales taxes, and various fees for services such as utilities, permits, and recreational programs. Historically, Irving has been known for its strategic location and economic development initiatives, attracting businesses and fostering a vibrant community. The city is also recognized for its commitment to sustainability and innovation in urban planning, making it an attractive place for both residents and businesses.
How to land this job
Position your resume to highlight your strong customer service skills and experience assisting library visitors, emphasizing your ability to manage checkouts, registrations, and account inquiries effectively.
Showcase your familiarity with library resources such as online databases, digital materials, and catalog systems, along with any technical troubleshooting skills related to public computers and equipment.
Include any experience in training staff or volunteers and your involvement in planning or implementing library programs or outreach activities, demonstrating your leadership and organizational abilities.
Apply through multiple channels including the City of Irving's official website and LinkedIn to maximize your chances of being noticed by recruiters.
Connect with current employees in the City of Irving library division on LinkedIn; use ice breakers like commenting on recent library events or asking about their favorite community programs to start a conversation.
Optimize your resume for ATS by incorporating keywords from the job description such as 'customer service,' 'library resources,' 'technical assistance,' 'program planning,' and 'bilingual' to ensure it passes initial screenings.
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