Community Choice Financial Family of Brands

Customer Service Representative

ANTIOCH, CAPosted 22 days ago

Job summary

  • Job post source

    This job is directly from Community Choice Financial Family of Brands

  • Job overview

    As a Customer Service Representative, you will connect with customers and provide a variety of financial solutions, contributing to their success while advancing your career.

  • Responsibilities and impact

    You will build customer relationships, process transactions accurately, manage customer accounts, and maintain store appearance, all while ensuring compliance with company policies.

  • Compensation and benefits

    The base pay for this position is $20.00/hr, with various benefits including medical insurance, a 401(k) plan, paid time off, and a comprehensive training program.

  • Experience and skills

    A high school diploma is required along with excellent communication skills, attention to detail, and proficiency in computer systems; experience in cash handling is preferred.

  • Career development

    The role offers performance-based career advancement and access to a robust learning management system for professional development.

  • Work environment and culture

    The company promotes a diverse and inclusive environment with a relaxed business casual dress code.

  • Company information

    Community Choice Financial has been providing financial solutions since 1997, focusing on customers denied by traditional banks and offering various loan products.

Company overview

Community Choice Financial Family of Brands is a financial services company that provides a wide range of products including payday loans, installment loans, check cashing, and prepaid debit cards. They generate revenue through interest and fees associated with their various lending and financial services. Founded in 1989, the company has grown significantly, expanding its footprint across multiple states in the U.S. and diversifying its service offerings to meet the financial needs of underserved communities.

How to land this job

  • Tailor your resume to highlight your customer service skills, cash handling experience, and attention to detail, as these are essential for the Customer Service Representative role at Community Choice Financial Family of Brands.

  • Emphasize your ability to forge connections with customers and your experience in handling transactions accurately, including check cashing and customer payments, to align with the job responsibilities.

  • Apply through multiple platforms such as the Community Choice Financial corporate site and LinkedIn to broaden your reach and visibility for this position.

  • Connect with professionals in the customer service division at Community Choice Financial on LinkedIn to gain insights about the role; you might mention your interest in their approach to customer relations or inquire about their training programs.

  • Optimize your resume for ATS systems by incorporating relevant keywords from the job description, such as 'customer service,' 'cash handling,' and 'Point-of-Sale (POS) system,' to improve your chances of passing initial screenings.

  • Utilizing Jennie Johnson's Power Apply feature can simplify your application process by tailoring your resume, identifying the best application channels, and connecting you with relevant contacts on LinkedIn, allowing you to focus more on your job search.

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