Job summary
Job post source
This job is directly from Auto Services Unlimited
Job overview
The Automotive Service Advisor at KIA of Riverdale is responsible for managing the customer experience in the service lane, acting as the first point of contact for vehicle status, repairs, and diagnostics.
Responsibilities and impact
Daily responsibilities include answering service calls, writing repair orders, liaising between technicians and customers, and assisting customers throughout the service process.
Compensation and benefits
The position offers a salary range of $70K-$140K, along with medical, dental, and vision insurance, a 401(k) savings plan, ongoing professional development, and a family-friendly culture.
Experience and skills
Preferred qualifications include at least 2 years of service experience, strong customer satisfaction results, good organization skills, and excellent communication abilities.
Career development
The role offers opportunities for career growth and internal promotions within the company.
Work environment and culture
The company promotes a family-friendly and inclusive culture.
Company information
Auto Services Unlimited is an Equal Opportunity Employer focused on qualifications, merit, and business needs without discrimination.
Unique job features
Sundays off to create a balanced work-life schedule.
Company overview
Auto Services Unlimited is a comprehensive automotive service provider specializing in vehicle maintenance, repair, and customization. They generate revenue through a wide range of services, including routine maintenance, diagnostics, mechanical repairs, and aftermarket modifications. Established several decades ago, the company has built a reputation for quality service and customer satisfaction, expanding its operations to multiple locations. Their commitment to using advanced technology and skilled technicians has positioned them as a leader in the automotive service industry. Candidates should be aware of their emphasis on innovation and customer-centric approaches.
How to land this job
Tailor your resume to emphasize your customer service experience, strong communication skills, and ability to manage appointments and repair orders, as these are crucial for the Automotive Service Advisor role at Auto Services Unlimited.
Highlight any previous experience in the automotive industry or service advisory roles, focusing on your ability to act as a liaison between technicians and customers, as this is a key responsibility of the position.
Apply through multiple channels, including the Auto Services Unlimited corporate site, LinkedIn, and job boards to maximize your exposure and opportunities for this role.
Connect with employees in the service department at Auto Services Unlimited on LinkedIn to express your interest in the position and ask about their experiences; ice breakers could include inquiring about their favorite part of working at ASU or asking for advice on succeeding in the role.
Optimize your resume for ATS by incorporating keywords from the job description like 'customer service', 'repair orders', and 'technician scheduling' to improve your chances of passing initial screenings.
Utilizing Jennie Johnson's Power Apply feature can streamline your application process, ensuring your resume is tailored for the Automotive Service Advisor position and helping you identify networking opportunities at Auto Services Unlimited.
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