Job summary
Job post source
This job is directly from UC Health
Job overview
The Patient Services Representative at UC Health serves as the primary contact for patients, ensuring exceptional customer service and support throughout their experience in the healthcare facility.
Responsibilities and impact
Daily responsibilities include greeting patients, coordinating scheduling, assisting with registration and insurance information, and providing clinical coordination support to enhance patient care.
Experience and skills
Minimum qualifications include a High School Diploma or GED, with 0-6 months of experience preferred; an Associate's Degree and 1-2 years of experience are preferred.
Work environment and culture
UC Health emphasizes innovation, collaboration, and inclusivity, fostering a supportive environment for both employees and patients.
Company information
UC Health is a leading adult academic health system in the region, dedicated to advancing healing and providing world-class care to a diverse patient population.
Job location and travel
The position is located in Cincinnati, OH, United States.
Company overview
UC Health is a leading healthcare system based in Colorado, providing comprehensive medical services through hospitals, outpatient clinics, and specialty care centers. They generate revenue primarily through patient care services, including surgeries, emergency care, and specialized treatments. Established in 2012 through the merger of University of Colorado Hospital and Poudre Valley Health System, UC Health has a strong focus on innovation, research, and community health initiatives. Their commitment to cutting-edge medical advancements and patient-centered care makes them a prominent player in the healthcare industry.
How to land this job
Tailor your resume for the Patient Services Representative role at UC Health by emphasizing your customer service skills and experience in patient interaction, as these are crucial for the position.
Highlight your ability to communicate effectively with diverse populations, as well as any experience you have with administrative tasks such as scheduling and insurance coordination.
Apply through multiple platforms, including UC Health's corporate site and LinkedIn, to broaden your reach and visibility for this role.
Connect with individuals in the patient services division at UC Health on LinkedIn to gather insights about the position; potential ice breakers could include asking about their experience at UC Health or inquiring about the team's approach to patient care.
Optimize your resume for Applicant Tracking Systems (ATS) by incorporating relevant keywords from the job description, such as 'patient interaction,' 'customer service,' and 'insurance coordination,' to increase your chances of passing initial screenings.
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