Job summary
Job post source
This job is directly from Renowned Management
Job overview
The Entry Level Customer Support Associate at Renowned Management supports customer satisfaction by assisting residents with internet, TV, and phone services, contributing to business growth in telecommunications.
Responsibilities and impact
The role involves comprehensive training to handle customer inquiries, troubleshoot service issues, provide solutions, and guide residents through Frontier's offerings to ensure a seamless service experience.
Company information
Renowned Management is a strategic partner in telecommunications, delivering tailored solutions that enhance audience connection and business growth.
Company overview
Renowned Management is a talent management agency specializing in representing artists, models, and influencers across various sectors of the entertainment and fashion industries. The company generates revenue by negotiating contracts, securing brand partnerships, and taking a commission from clients’ earnings. Founded with a focus on nurturing emerging talent, Renowned Management has built a reputation for personalized career guidance and strategic brand development. Its client roster includes both established names and rising stars, reflecting its commitment to diversity and growth. Understanding the agency’s collaborative approach and industry connections is valuable for candidates seeking roles in talent management or creative representation.
How to land this job
Tailor your resume to highlight strong communication skills, empathy, and a customer-focused mindset, as these are critical for the Customer Support Associate role at Renowned Management.
Emphasize your ability to quickly learn and apply training, troubleshoot technical issues, and provide clear, informed solutions related to internet, TV, and phone services.
Apply through multiple channels including Renowned Management's official corporate website and LinkedIn to maximize your application visibility and chances.
Connect with current employees in the customer service or telecommunications divisions at Renowned Management on LinkedIn; use ice breakers like commenting on their role in community engagement or asking about their experience with customer support challenges.
Optimize your resume for ATS by incorporating keywords from the job description such as 'customer satisfaction,' 'troubleshoot,' 'connectivity solutions,' and 'customer inquiries' to ensure your resume passes initial automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate tailored applications, identify relevant job posting locations, and find LinkedIn connections, allowing you to focus your time on preparing for interviews and networking effectively.
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