Job summary
Job post source
This job is directly from Middlesex Savings Bank
Job overview
The Banker Trainee role at Middlesex Savings Bank involves training to develop skills necessary for a Banker I position, focusing on customer service and technical banking operations to support the bank's mission and values.
Responsibilities and impact
The trainee will handle customer transactions, assist with inquiries, recommend products, ensure operational accuracy, comply with regulations, support team objectives, communicate professionally, and escalate risks or fraud concerns.
Experience and skills
Requires a high school diploma or equivalent, with some college preferred; 6-12 months of cash handling or customer service experience; basic math skills; strong customer service, sales, communication, and technology skills; and physical ability to stand, sit, and lift 25 pounds.
Career development
The position includes a structured training program to develop technical and advisory skills, preparing the trainee for advancement to Banker I.
Work environment and culture
The bank promotes core values, teamwork, compliance, and a positive work environment with flexibility in scheduling and work location.
Company information
Middlesex Savings Bank is an equal opportunity employer committed to diversity and inclusion, focusing on customer service and community values.
Team overview
The trainee will be an engaged member of the branch team, supporting supervisors and contributing to team goals.
Unique job features
The role offers a comprehensive training program combining technical banking skills and customer advisory capabilities, emphasizing compliance and risk awareness.
Company overview
Middlesex Savings Bank is a community-focused financial institution headquartered in Natick, Massachusetts. Established in 1835, it offers a range of personal and business banking services, including checking and savings accounts, loans, mortgages, and investment services. The bank generates revenue primarily through interest on loans and fees for various banking services. With a strong emphasis on local engagement, Middlesex Savings Bank is known for its commitment to community development and customer service, making it a reputable and stable employer in the region.
How to land this job
Position your resume to highlight your customer service experience, cash handling skills, and any exposure to sales or advisory roles, as these are central to the Banker Trainee role at Middlesex Savings Bank.
Emphasize your ability to learn quickly, attention to detail, proficiency with Microsoft Office, and flexibility in scheduling, since the job requires technical training, operational excellence, and working extended hours.
Apply through multiple platforms, including Middlesex Savings Bank's corporate career site and LinkedIn, to maximize your chances of being noticed for this position.
Connect with current employees in the branch or customer service divisions at Middlesex Savings Bank on LinkedIn; start conversations by asking about their experience with the Banker Trainee program or how they handle customer relationships effectively.
Optimize your resume for ATS by including keywords from the job description such as 'customer service,' 'cash handling,' 'sales,' 'attention to detail,' 'Microsoft Office,' and 'compliance,' ensuring your resume passes initial automated screenings.
Use Jennie Johnson's Power Apply feature to automate applying through various channels, tailor your resume with relevant keywords, and identify LinkedIn contacts to network with, saving you time and increasing your application effectiveness.
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