Patient Services Representative

FLORENCE, SCPosted 20 days ago

Job summary

• Job post source

  This job is directly from Eye Health America

• Job overview

  The Patient Services Representative at Eye Health America plays a crucial role in enhancing patient care and ensuring a positive customer experience within a multi-specialty ophthalmology practice.

• Responsibilities and impact

  Daily responsibilities include greeting patients, managing check-in and check-out processes, collecting payments, and ensuring accurate documentation of patient information.

• Compensation and benefits

  Benefits include medical, dental, vision insurance, a matching 401(k), employee discounts, a wellness program, paid vacation and holidays, a uniform allowance, and training opportunities.

• Experience and skills

  Candidates must have a high school diploma or equivalent, a valid driver's license, and previous experience in eye care or a medical environment is preferred.

• Career development

  There are training and advancement opportunities available for team members to grow within the company.

• Work environment and culture

  The company emphasizes excellence in patient care and creating an exceptional customer experience, fostering a supportive work environment.

• Company information

  Eye Health America is a growing multi-specialty ophthalmology practice focused on providing high-quality patient care.

• Team overview

  The specific team dynamics and size are not detailed, but the role involves collaboration with various staff members to enhance patient services.

• Job location and travel

  The position requires availability to travel to different clinic locations as needed, with hours varying based on doctors' schedules.

Company overview

Eye Health America is a healthcare company specializing in eye care services, including medical, surgical, and optical care. They generate revenue through patient consultations, surgical procedures, and the sale of eyewear and contact lenses. Founded in 2018, Eye Health America has rapidly expanded by acquiring and partnering with leading eye care practices across the Southeastern United States, aiming to provide comprehensive and accessible eye care solutions. Their growth strategy focuses on integrating advanced technology and fostering a patient-centric approach to improve overall eye health outcomes.

How to land this job

• Tailor your resume to emphasize your experience in patient interaction and customer service, showcasing your ability to create an exceptional patient experience, which aligns with Eye Health America's focus.

• Highlight your organizational skills and attention to detail, particularly in managing patient information, processing payments, and maintaining accurate records, as these are critical responsibilities for the role.

• Apply through multiple platforms, including Eye Health America's corporate site and LinkedIn, to maximize your chances of being noticed for the Patient Services Representative position.

• Connect with professionals in the patient services or administrative divisions at Eye Health America on LinkedIn to learn more about the role and the company culture, and consider ice breakers like asking about their experiences or insights into the team dynamics.

• Optimize your resume for ATS by incorporating keywords from the job description such as 'patient check-in', 'insurance processing', and 'demographic documentation' to ensure it passes initial screenings.

• Utilizing Jennie Johnson's Power Apply feature can streamline your application process, allowing you to focus on networking and preparing for interviews while ensuring your resume is tailored and submitted effectively.