Job summary
Job post source
This job is directly from Life Ambulance Network
Job overview
The Emergency Medical Dispatcher role at Life Ambulance Network involves coordinating ambulance dispatches for emergency and non-emergency calls, serving as a critical first response contact to ensure timely and efficient medical transportation.
Responsibilities and impact
The dispatcher communicates with medical facilities, intake teams, and field crews to coordinate ambulance placements, maintains dispatch logs, adheres to FCC and HIPAA regulations, monitors vehicle locations and ETAs, and participates in departmental meetings.
Compensation and benefits
The position offers competitive pay, PTO, overtime opportunities, medical, dental, and vision insurance, 401K, tuition reimbursement, on-site continuing education, and a supportive family culture.
Experience and skills
Candidates must have a high school diploma or equivalent, current or prior EMS experience, EMD/EMT/EMT-P license, ability to type 30 WPM, fluency in English, and knowledge of HIPAA regulations; EMD certification must be obtained within one year with company reimbursement; experience with Ambulance Commander is preferred.
Career development
The job provides opportunities for continuing education and EMS career advising, supporting professional growth within the EMS field.
Work environment and culture
LifeLine promotes a family culture based on open communication and values diversity and inclusion, emphasizing reliability, safety, and innovation in its work environment.
Company information
LifeLine, established in 2008, is a regional leader in medical transportation serving Illinois, Tennessee, and Michigan, known for its reliability, safety, and innovative approach.
Team overview
The dispatcher reports to the Dispatch Manager and works closely with the Intake team and field crews to ensure efficient ambulance dispatching.
Job location and travel
The role is based in the Chicago Metro area, focusing on dispatching vehicles within this region.
Unique job features
The company reimburses employees for EMD certification and offers on-site continuing education, distinguishing this role with strong support for professional development and compliance.
Company overview
Life Ambulance Network is a healthcare service provider specializing in emergency medical transportation. They generate revenue by offering ambulance services, including both ground and air transport, to individuals in need of urgent medical care. The company is recognized for its commitment to rapid response times and high-quality patient care, often collaborating with hospitals and healthcare facilities to ensure seamless service. Founded with the mission to improve accessibility to emergency medical services, Life Ambulance Network has evolved to incorporate advanced medical technologies and trained personnel to enhance their service offerings. Their history of reliable service and innovation in emergency care makes them a notable player in the medical transportation industry.
How to land this job
Position your resume to highlight your EMS experience and any certifications such as EMD, EMT, or EMT-P, emphasizing your ability to handle emergency dispatch responsibilities effectively.
Showcase your communication skills, ability to multitask, and familiarity with HIPAA regulations and dispatch software, especially if you have experience with Ambulance Commander.
Apply through multiple channels including Life Ambulance Network's corporate careers page and LinkedIn to maximize your chances of being noticed.
Connect on LinkedIn with dispatch team members or the Dispatch Manager at Life Ambulance Network; use ice breakers like asking about the team culture or recent improvements in dispatch technology to start conversations.
Optimize your resume for ATS by incorporating keywords from the job description such as 'EMD certification,' 'HIPAA compliance,' 'dispatch system operation,' and 'emergency medical services' to ensure it passes initial automated screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications and identify relevant LinkedIn contacts, saving you time and increasing your chances of landing the Emergency Medical Dispatcher role at Life Ambulance Network.
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