FRONT OFFICE ASSOCIATE

ADDISON, TXPosted 30+ days ago

Job summary

• Job post source

  This job is directly from StrideCare

• Job overview

  The Front Office Associate at StrideCare plays a key role in providing exceptional patient care and supporting outpatient clinic operations through administrative tasks and patient interaction.

• Responsibilities and impact

  The associate greets patients, manages patient records and appointments, handles payments, coordinates with medical staff, maintains confidentiality, and supports administrative duties including cross-training and coverage for other clinics.

• Experience and skills

  Requires a high school diploma, at least 2 years of front office or receptionist experience in healthcare, proficiency with Athena EHR or similar systems, bilingual English/Spanish skills, knowledge of medical terminology, healthcare insurance, and MS Office.

• Career development

  Opportunities include cross-training in various clinic functions, coverage roles in multiple clinics, and continuous learning to improve clinic efficiency.

• Work environment and culture

  StrideCare emphasizes a patient-centric, collaborative, and inclusive work environment with a commitment to diversity and teamwork.

• Company information

  StrideCare is a healthcare provider focused on outpatient services, committed to diversity and inclusion in its workforce.

• Team overview

  The role involves collaboration with team members across multiple clinics to ensure smooth patient flow and clinic operations.

• Unique job features

  The position requires physical activity such as sitting, standing, walking, and manual dexterity, and involves working with electronic health records and bilingual communication.

Company overview

StrideCare is a healthcare company specializing in comprehensive podiatric and vascular care, focusing on diagnosing and treating foot and ankle conditions. They generate revenue through patient consultations, medical procedures, and partnerships with healthcare providers and insurance companies. Established with a mission to enhance patient outcomes, StrideCare has grown by integrating advanced medical technology and expanding its network of specialized clinics. Their commitment to patient-centered care and innovative treatment solutions positions them as a leader in the podiatric and vascular healthcare sector.

How to land this job

• Tailor your resume to emphasize your experience in patient interaction, administrative support, and proficiency with EHR systems like Athena, highlighting your bilingual English/Spanish communication skills.

• Focus on showcasing your ability to manage patient scheduling, insurance verification, and payment processing, as these are key responsibilities for the Front Office Associate role at StrideCare.

• Apply through multiple platforms such as StrideCare's official corporate career page and LinkedIn to maximize your application visibility and increase your chances of being noticed.

• Connect with current employees in the administrative or patient services division at StrideCare on LinkedIn; use ice breakers like commenting on the company’s commitment to patient care or asking about their experience working in outpatient settings.

• Optimize your resume for ATS by incorporating keywords from the job description such as 'patient care,' 'EHR,' 'insurance verification,' 'bilingual,' and 'appointment scheduling' to ensure your resume passes initial screenings.

• Utilize Jennie Johnson's Power Apply feature to automate applying across multiple sites, tailor your resume for ATS, and identify LinkedIn contacts to network with, allowing you to focus more on preparing for interviews and refining your skills.