Director, Process Improvement & Operational Excellence
RIO RANCHO, NMPosted 17 days ago
Job summary
Job post source
This job is directly from Molina Healthcare
Job overview
The Director, Process Improvement & Operational Excellence leads initiatives to enhance operational efficiency and customer satisfaction through business process improvements at Molina Healthcare.
Responsibilities and impact
The role involves defining program scope, implementing process improvement methodologies, managing project portfolios, coaching staff in lean principles, facilitating workshops, and collaborating with operational excellence teams to align initiatives.
Compensation and benefits
The position offers a salary range of $107,028 to $250,446 annually, with compensation varying by location, experience, education, and skill level, along with a competitive benefits and compensation package.
Experience and skills
Candidates must have a bachelor's degree, 8 years of healthcare experience, 4 years in management, and knowledge of health plan operations; preferred qualifications include a graduate degree, 6 years of healthcare process improvement experience, and Lean Six Sigma Black Belt certification.
Career development
The job includes opportunities to develop managers and staff through coaching, education, and projects in lean methodologies, supporting professional growth in process improvement.
Work environment and culture
Molina Healthcare promotes an equal opportunity work environment with a focus on operational excellence and continuous improvement.
Company information
Molina Healthcare is a healthcare company focused on health plan operations and improving customer satisfaction through operational efficiencies.
Team overview
The role requires coordination and collaboration with Molina's enterprise and health plan Operational Excellence teams to ensure alignment and program success.
Application process
Current Molina employees are instructed to apply through the intranet job listing; no other application details are provided.
Unique job features
The position is distinguished by its leadership in developing and implementing a business process improvement capability using Lean methodologies and managing a portfolio of improvement projects and educational programs.
Company overview
Molina Healthcare is a Fortune 500 company that provides managed health care services under the Medicaid and Medicare programs and through state insurance marketplaces. Founded in 1980 by Dr. C. David Molina, the company initially focused on providing healthcare to low-income individuals and families. Molina Healthcare makes money by contracting with state governments and the federal government to provide health plans for individuals who qualify for government-sponsored health insurance. The company has grown significantly over the years, expanding its services across multiple states and acquiring other healthcare entities to enhance its offerings.
How to land this job
Tailor your resume to highlight leadership in process improvement initiatives, especially those that enhanced operational efficiencies and customer satisfaction within healthcare settings, aligning with Molina Healthcare's focus.
Emphasize experience with Lean and Six Sigma methodologies, including any certifications, project management of process improvement portfolios, and coaching or training staff in these methodologies.
Apply through multiple platforms such as the Molina Healthcare corporate careers site, LinkedIn job postings, and healthcare industry job boards to maximize exposure.
Connect on LinkedIn with professionals in Molina Healthcare's Operational Excellence or Process Improvement divisions. Use ice breakers like commenting on their recent Lean project successes or asking about the integration of Lean practices across Molina's health plans.
Optimize your resume for ATS by including keywords from the job description such as 'Lean,' 'Six Sigma,' 'process improvement,' 'operational excellence,' 'healthcare operations,' and 'coaching.' Ensure clear formatting and use of action verbs related to leadership and methodology implementation.
Jennie Johnson's Power Apply feature can automate applying through multiple channels, tailor your resume with relevant keywords, and identify key Molina Healthcare contacts on LinkedIn to network with, freeing you up to focus on interview preparation and strategy.
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