Job summary
Job post source
This job is directly from Isabella Stewart Gardner Museum
Job overview
The Visitor Services Assistant provides exceptional service to museum visitors, enhancing their experience and encouraging return visits.
Responsibilities and impact
Daily tasks include assisting visitors with ticketing, informing them about museum policies, promoting programs, and resolving visitor concerns while maintaining a friendly demeanor.
Compensation and benefits
The pay rate for this position is $19.00 per hour, with no additional benefits mentioned.
Experience and skills
Candidates must be at least 18 years old, possess a high school diploma, and have outstanding hospitality skills, fluency in English, and strong computer skills; prior customer service experience is preferred.
Work environment and culture
The museum emphasizes creativity, community, and diversity, aiming to create an inclusive work culture and welcoming visitor experience.
Company information
The Isabella Stewart Gardner Museum is known for its unique art collection and commitment to community engagement, founded by Isabella Stewart Gardner to inspire creativity and education.
Job location and travel
This is an onsite position based in Boston, and local candidates are strongly preferred.
Company overview
The Isabella Stewart Gardner Museum, located in Boston, Massachusetts, is a renowned art museum that houses an extensive collection of European, Asian, and American art. Founded by Isabella Stewart Gardner in 1903, the museum is famous for its unique design, modeled after a 15th-century Venetian palace, and its vibrant cultural programs. The museum generates revenue through ticket sales, memberships, donations, and special events. A notable historical event is the infamous 1990 art heist, where 13 pieces of art were stolen, a case that remains unsolved and continues to intrigue visitors and art enthusiasts.
How to land this job
Tailor your resume to highlight your outstanding hospitality skills, ability to engage with diverse visitors, and previous customer service experience, as these are crucial for the Visitor Services Assistant role at Isabella Stewart Gardner Museum.
Emphasize your dependability, punctuality, and familiarity with ticketing systems or cash handling procedures, as these are key responsibilities in the job description.
Apply through multiple channels, including the Isabella Stewart Gardner Museum's corporate site and LinkedIn, to maximize your chances of being noticed for this position.
Connect with individuals in the Visitor Services department at Isabella Stewart Gardner Museum on LinkedIn to gain insights into the role and the team culture; potential ice breakers could include asking about their favorite exhibitions or how they engage with visitors.
Optimize your resume for ATS by incorporating keywords from the job description such as 'customer service', 'hospitality', and 'ticketing systems' to ensure it passes initial screenings.
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