Job summary
Job post source
This job is directly from WTW
Job overview
The Analyst - Operations Management at WTW supports client service and delivery functions in Commercial Property and Casualty Insurance, focusing on financial lines billing, service, operations, and compliance to ensure smooth internal and client-facing operations.
Responsibilities and impact
The role involves coordinating with internal and external teams to resolve accounting discrepancies, supporting financial reporting and forecasting, managing client invoicing and billing queries, ensuring compliance with policy requirements, and maintaining operational excellence through reporting and governance support.
Compensation and benefits
The base salary range is $85,000-$100,000 USD per year with eligibility for an annual short-term incentive bonus. Benefits include comprehensive health and welfare plans, paid leave, retirement plans, and flexible hybrid work arrangements.
Experience and skills
Candidates should have 4-6 years of commercial Property & Casualty insurance experience in client support, strong analytical and communication skills, proficiency in Microsoft Office, and adaptability to change. Knowledge of insurance renewal processes and business acumen is required.
Work environment and culture
WTW promotes a flexible hybrid work environment based on trust, supporting inclusivity and diversity with options for various flexible working arrangements.
Company information
WTW is a company specializing in insurance and risk management services, offering comprehensive benefits and a commitment to inclusive employment practices.
Job location and travel
The role supports a hybrid work style with a mix of remote, in-person, and office interactions depending on team and client needs.
Application process
Applicants should apply within three business days of posting or until a suitable candidate slate is identified; no visa sponsorship is offered for this position.
Unique job features
This role is distinguished by its client-facing focus within Commercial Property and Casualty Insurance operations, with responsibilities spanning financial reporting, compliance, and operational governance.
Company overview
WTW, formerly known as Willis Towers Watson, is a leading global advisory, broking, and solutions company that helps clients around the world turn risk into a path for growth. They make money by offering a wide range of services, including risk management, insurance brokerage, human capital and benefits consulting, and investment advisory. The company was formed in 2016 through the merger of Willis Group Holdings and Towers Watson & Co., combining over a century of expertise from both firms. WTW is known for its innovative solutions and deep industry knowledge, serving clients in more than 140 countries.
How to land this job
Position your resume to highlight your understanding of commercial Property & Casualty insurance, especially client support and operational coordination, as these are central to WTW's Analyst - Operations Management role.
Emphasize your experience with invoicing, billing processes, financial reporting, and familiarity with accounting/reporting systems similar to Willis, along with strong organizational and communication skills.
Apply through multiple channels such as WTW's official careers page, LinkedIn job postings, and other reputable job boards to maximize your visibility for this role.
Connect with current employees in the FINEX, NA Operations, or Client Service teams on LinkedIn; start conversations by mentioning your interest in their work on financial reporting or operational excellence, or ask about how they manage client invoicing challenges.
Optimize your resume for ATS by including keywords from the job description such as 'financial lines billing,' 'client invoicing,' 'operational governance,' 'commercial insurance renewal,' and 'compliance,' ensuring your resume passes initial automated screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications across multiple platforms, identify and connect with relevant WTW contacts, and optimize your resume for ATS, freeing you to focus on preparing for interviews and networking.
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