Roche Bros. Supermarkets

Customer Service- Cashier

WATERTOWN, MAPosted a month ago

Job summary

  • Job post source

    This job is directly from Roche Bros. Supermarkets

  • Job overview

    The Cashier role focuses on providing excellent customer service by efficiently processing transactions and creating a friendly atmosphere.

  • Responsibilities and impact

    Daily tasks include processing customer transactions, maintaining a clean work area, assisting customers, and following cash handling procedures.

  • Compensation and benefits

    Pay ranges from $15.00 to $20.60 per hour, with additional benefits not specified.

  • Experience and skills

    Candidates must have a passion for customer service, integrity, reliability, and the ability to work as part of a team; English proficiency is required.

  • Work environment and culture

    The company emphasizes a family-like atmosphere and customer service excellence.

  • Company information

    Roche Bros. Supermarkets is known for its service-oriented operations and commitment to quality customer experiences.

  • Job location and travel

    The job is located inside a supermarket, with specific working conditions not detailed.

  • Unique job features

    Cashiers may also take on roles such as Service Clerks or Self-Checkout Assistants based on business needs.

Company overview

Roche Bros. Supermarkets is a family-owned chain of grocery stores based in Massachusetts, known for its high-quality products and exceptional customer service. Founded in 1952 by brothers Pat and Bud Roche, the company has grown to include multiple locations across the state, offering a wide range of groceries, prepared foods, and specialty items. Roche Bros. generates revenue through in-store sales, online orders, and catering services. The company emphasizes community involvement and sustainability, making it a respected name in the local retail market.

How to land this job

  • Tailor your resume to showcase your commitment to customer service excellence, highlighting any previous experience in retail or customer-facing roles that demonstrate your ability to create a friendly atmosphere.

  • Emphasize your ability to work as a team member and your integrity, as these qualities are essential for fostering a positive environment at Roche Bros. Supermarkets.

  • Apply through multiple channels, including Roche Bros. Supermarkets' corporate website and LinkedIn, to maximize your visibility and chances of landing the position.

  • Connect with employees in the customer service division at Roche Bros. Supermarkets on LinkedIn, using ice breakers such as asking about their favorite part of working there or inquiring about the team's approach to customer service.

  • Optimize your resume for ATS systems by incorporating keywords from the job description such as 'customer service,' 'team player,' and 'cash handling procedures' to ensure your application passes initial screenings.

  • Consider utilizing Jennie Johnson's Power Apply feature, which can streamline your application process by tailoring your resume and identifying key networking opportunities, allowing you to focus on other aspects of your job search.

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