Job summary
Job post source
This job is directly from Umpqua Bank
Job overview
The Portfolio Servicing Manager II at Umpqua Bank manages a commercial real estate loan portfolio and leads a commercial banking team to achieve strategic, production, and profitability goals.
Responsibilities and impact
The role involves monitoring and managing commercial real estate loans, collaborating with frontline banking teams, resolving loan servicing issues, assessing risk ratings, collecting financial documentation, ensuring regulatory compliance, coaching others, and fostering the company culture.
Compensation and benefits
The position offers a pay range of $24.38 to $39.00 per hour with potential performance-based incentives, comprehensive healthcare coverage, 401(k) with employer match, life and disability insurance, tuition assistance, mental health resources, and paid time off starting the first month after hire.
Experience and skills
Candidates must have a bachelor's degree or equivalent experience, 4-7 years in commercial real estate portfolio management, strong portfolio management, credit, and commercial lending knowledge, excellent communication skills, and proficiency with software like Word and Excel.
Career development
The job may include opportunities to coach, mentor, and train others, supporting professional growth within the company.
Work environment and culture
Umpqua Bank values trust, ownership, growth, empathy, teamwork, heart, enjoyment, and relationships, fostering a collaborative and supportive work environment.
Company information
Umpqua Bank is a relationship-focused financial institution dedicated to supporting customers and communities with a unique brand of banking and a strong corporate culture.
Team overview
The candidate will work with commercial banking frontline teams and manage a commercial banking team to meet business objectives.
Job location and travel
The job is fully onsite at 111 N Wall St Building, Spokane, WA 99201, with occasional travel required.
Unique job features
The role includes direct customer interaction, risk management responsibilities, and the opportunity to influence the bank's vision to become the Business Bank of Choice.
Company overview
Umpqua Bank is a financial institution headquartered in Portland, Oregon, offering a range of banking services including personal and business banking, loans, and wealth management. They generate revenue through interest on loans, service fees, and investment products. Founded in 1953, Umpqua has grown significantly through strategic acquisitions and a focus on customer experience, branding itself as the "World's Greatest Bank." Their commitment to community engagement and innovative banking solutions makes them a notable player in the financial sector.
How to land this job
Position your resume to highlight your experience managing commercial real estate loan portfolios, emphasizing your ability to collaborate with frontline teams and directly interact with customers to resolve loan servicing issues.
Focus on showcasing your skills in risk assessment, credit quality management, and commercial collection, as well as your knowledge of commercial lending products, policies, and compliance regulations.
Apply through multiple channels including Umpqua Bank's corporate careers site and LinkedIn to maximize your application visibility and increase your chances of being noticed.
Connect with current employees in Umpqua Bank's commercial banking or portfolio servicing divisions on LinkedIn; start conversations with ice breakers such as commenting on the bank’s commitment to community or asking about their experience managing commercial real estate portfolios.
Optimize your resume for ATS by including keywords from the job description like 'commercial real estate loan management,' 'risk ratings,' 'credit quality,' 'compliance,' and 'portfolio management' to ensure it passes initial automated screenings.
Use Jennie Johnson's Power Apply feature to automate application submissions across multiple platforms, tailor your resume for ATS, and identify relevant LinkedIn contacts to network with, saving you valuable time during your job search.
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