Job summary
Job post source
This job is directly from fit-flavors
Job overview
The Hospitality Trainer at fit-flavors leads the development and execution of a hospitality training program to elevate customer service and create a luxury wellness retail experience.
Responsibilities and impact
The Hospitality Trainer designs and implements hospitality standards, trains and coaches customer-facing associates, audits store experiences, partners with store leadership to ensure accountability, and drives continuous improvement in service quality.
Experience and skills
Requires an Associate's degree in Hospitality Management or related field, 4+ years in luxury hospitality or retail leadership, 2+ years management experience, strong knowledge of Forbes Hospitality Standards, and excellent coaching and emotional intelligence skills.
Work environment and culture
fit-flavors is a faith-driven company rooted in Christian values, emphasizing integrity, purpose, service, teamwork, authenticity, and a mission-driven customer experience in a collaborative environment.
Company information
fit-flavors is a premium meal prep company in St. Louis preparing over 4,000 meals daily, focused on healthy, convenient meals with a luxury wellness retail experience.
Team overview
The Hospitality Trainer works closely with store leadership and the Senior Store Manager, acting as a key partner to elevate frontline teams across multiple store locations.
Job location and travel
This is a full-time, in-store role requiring 100% in-person availability at all fit-flavors store locations in the St. Louis area, with a schedule Sunday through Thursday including weekends and evenings.
Unique job features
The role uniquely combines luxury hospitality training with a health and wellness mission, emphasizing Forbes-style service principles and creating a distinctive retail culture focused on hospitality excellence.
Company overview
Fit-Flavors is a company that specializes in providing healthy, chef-prepared meals designed to cater to individuals seeking nutritious and convenient food options. They generate revenue by offering a variety of meal plans and individual meal purchases, both through their physical locations and online platforms. Founded by Jillian Tedesco, the company emphasizes using whole, minimally processed ingredients to create balanced meals that support a healthy lifestyle. Fit-Flavors has grown by focusing on quality, transparency, and customer education, making it a popular choice for health-conscious consumers.
How to land this job
Position your resume to highlight your expertise in luxury hospitality training, focusing on your ability to design and implement scalable training programs that elevate customer experience in retail environments.
Emphasize your leadership skills, including coaching, performance management, and collaboration with store management to drive hospitality standards and cultural change.
Apply through multiple channels such as fit-flavors' corporate career site, LinkedIn, and other job boards to maximize your application visibility for the Hospitality Trainer role.
Connect with current fit-flavors operations and training team members on LinkedIn, using ice breakers like complimenting their commitment to wellness and hospitality or asking about their experiences implementing Forbes-style service standards.
Optimize your resume for ATS by incorporating keywords from the job description such as 'hospitality training,' 'Forbes Hospitality Standards,' 'customer experience,' 'coaching,' and 'performance metrics' to ensure it passes automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate tailored applications, find relevant job posting sites, and identify LinkedIn connections to network with, allowing you to focus your time on preparing for interviews and refining your skills.
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