Job summary
Job post source
This job is from a recruiting firm hiring for a separate company
Job overview
The Auto Insurance Claims Associate will support the Claims Department's productivity by ensuring compliance with guidelines and providing customer service to insureds and claimants.
Responsibilities and impact
Daily tasks include guiding customers through the claims process, answering inquiries, maintaining call volume, processing various claims-related tasks, and assisting with special projects.
Compensation and benefits
The position offers a competitive benefits package including salaries, medical and dental insurance, 401k with company match, paid time off, tuition reimbursement, and wellness programs.
Experience and skills
Candidates should have prior customer service experience, strong communication and organizational skills, and good typing/data entry skills; insurance experience is preferred but not required.
Career development
The company emphasizes training and development opportunities for employees, fostering professional growth.
Work environment and culture
First Chicago Insurance Company promotes a supportive work environment with fun company-sponsored events and a commitment to employee wellness.
Company information
First Chicago Insurance Company is a growing insurance provider focused on delivering quality service and products to its clients.
Team overview
The Claims Department team is collaborative, working together to meet unit objectives and support each other in various responsibilities.
Unique job features
The role includes unique opportunities to work on special projects and contribute to various claims processes.
Company overview
First Chicago Insurance Company (FCIC) is a provider of personal and commercial auto insurance, offering a range of products including liability, collision, and comprehensive coverage. They generate revenue through premium collections from policyholders and investment income from their financial reserves. Established in 1920, FCIC has a long history of serving customers in the Midwest and has expanded its offerings to include non-standard auto insurance, catering to high-risk drivers. The company is known for its commitment to customer service and innovative insurance solutions.
How to land this job
Position your resume to showcase your customer service experience, emphasizing your communication and organizational skills, as these are vital for the Auto Insurance Claims Associate role at First Chicago Insurance Company.
Highlight your ability to assist customers through processes and your familiarity with handling inquiries, as this aligns with the responsibilities of guiding customers through claims.
Apply through multiple platforms, including the First Chicago Insurance Company corporate site and LinkedIn, to maximize your exposure and chances of being noticed for this position.
Connect with professionals in the claims department on LinkedIn to inquire about the role; you could mention your interest in their work or ask for insights on what they value in a candidate.
Optimize your resume for ATS by incorporating keywords from the job description such as 'claims process,' 'customer service,' and 'data entry' to enhance your chances of passing initial screenings.
Consider using Jennie Johnson's Power Apply feature, which can help you tailor your applications, identify networking opportunities, and streamline your job search process, allowing you to focus on preparing for interviews.
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