Job summary
Job post source
This job is directly from Pinstripes
Job overview
The Front of House Manager at Pinstripes oversees daily operations, ensuring high standards of service and guest satisfaction while managing various workgroups within the venue.
Responsibilities and impact
Daily responsibilities include managing shifts, maintaining company standards, coaching staff, executing training programs, and ensuring financial performance of the venue.
Experience and skills
Candidates should have experience in managing service operations, a strong understanding of food and beverage standards, and the ability to coach and lead staff effectively.
Career development
There are opportunities for quick advancement within the company as it continues to grow and expand its locations.
Work environment and culture
Pinstripes promotes a team-oriented environment with a focus on service excellence and building relationships among staff and guests.
Company information
Pinstripes operates dynamic venues offering bistro dining, bowling, bocce, and event hosting, known for its unique layouts and exceptional service.
Team overview
The management team is focused on high standards and service excellence, with opportunities for relocation to new venues for key team members.
Unique job features
The role includes a 4-day work week and an intensive training program to develop management skills.
Company overview
Pinstripes is a unique entertainment and dining company that combines Italian-American cuisine with upscale bowling and bocce. Founded in 2007, the company aims to provide a sophisticated yet fun environment for social gatherings, corporate events, and family outings. They generate revenue through a combination of dining services, event hosting, and recreational activities. Pinstripes is known for its high-quality food, elegant atmosphere, and exceptional customer service, making it a popular choice for both casual and formal occasions.
How to land this job
Tailor your resume to showcase your experience in managing front-of-house operations, emphasizing your ability to uphold service standards and oversee daily operations effectively.
Highlight your skills in coaching and training staff, as well as your track record of fostering a positive work environment that encourages team engagement and accountability.
Apply through multiple platforms, including Pinstripes' corporate website and LinkedIn, to maximize your visibility and chances of being noticed for the position.
Connect with current Front of House Managers or team members at Pinstripes on LinkedIn to gain insights about the role and the company culture. Ice breakers could include asking about their favorite aspect of working at Pinstripes or inquiring about their experiences during the training program.
Optimize your resume for ATS systems by incorporating relevant keywords from the job description such as 'service excellence,' 'shift execution,' and 'staff relations' to ensure your application passes initial screenings.
Consider using Jennie Johnson's Power Apply feature, which can help streamline your application process, tailoring your resume, identifying the best channels to apply through, and connecting you with potential contacts at Pinstripes.
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