Job summary
Job post source
This job is directly from Questeq
Job overview
The Information Technology Specialist (On Site) at Questeq supports educational institutions by managing and troubleshooting hardware and software to enable effective digital transformation in schools.
Responsibilities and impact
The role involves setting up new computers, resolving help desk tickets, maintaining workstation images and patch management, ensuring security updates, managing Active Directory, and providing ongoing hardware and software support.
Experience and skills
Candidates should have experience in PC security administration, Active Directory, mobile devices, Microsoft and iOS, with an associate degree preferred and strong troubleshooting and communication skills.
Work environment and culture
Questeq values quality and innovation, focusing on bridging technology and curriculum to drive positive cultural changes in education, with a fast-paced and demanding work environment.
Company information
Questeq specializes in technology solutions for schools, aiming to enhance digital transformation and innovation in classrooms by providing the latest technology and support.
Team overview
The position is part of a talented team based in Monaca, PA, focused on supporting educational customers on-site.
Job location and travel
The job is located on-site in Monaca, PA, supporting local educational institutions.
Unique job features
The role is distinguished by its focus on educational technology support and digital transformation within schools, requiring hands-on technical expertise and customer interaction.
Company overview
Questeq is a managed IT services provider specializing in educational technology solutions for K-12 schools. They offer services such as IT infrastructure management, cybersecurity, and instructional technology support to enhance the learning environment. Founded in 1983, Questeq has a long history of partnering with educational institutions to improve their technological capabilities and operational efficiency. The company generates revenue through service contracts and long-term partnerships with school districts, ensuring consistent and reliable IT support tailored to the unique needs of the education sector.
How to land this job
Tailor your resume to emphasize your hands-on experience with desktop and laptop setup, including imaging, software installation, hardware upgrades, and troubleshooting, as these are core responsibilities at Questeq.
Highlight your knowledge of Active Directory, PC security administration, patch management, and mobile device support, using keywords exactly as stated in the job description to optimize for ATS systems.
Apply through multiple channels such as Questeq's corporate career page, LinkedIn, and relevant education technology job boards to increase your chances of visibility.
Connect on LinkedIn with current Questeq IT Specialists or team members in the Monaca, PA division; start conversations by mentioning your enthusiasm for their mission to bridge technology and curriculum or asking about their experiences supporting educational institutions.
Ensure your resume incorporates key phrases like 'help desk ticket resolution,' 'desktop imaging,' 'Active Directory group policies,' and 'security updates' to pass automated resume screenings effectively.
Use Jennie Johnson's Power Apply feature to automate multi-channel applications, optimize your resume for ATS, and identify LinkedIn connections to reach out to, so you can focus more on preparing for interviews and networking.
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