Job summary
Job post source
This job is directly from Level99 Entertainment
Job overview
The Venue Technician at Level99 Entertainment is responsible for maintaining and repairing the venue's gaming attractions and facilities to ensure a high-quality guest experience.
Responsibilities and impact
The Venue Technician troubleshoots and repairs electro-mechanical systems, maintains facility elements, performs preventative maintenance, updates documentation, ensures safety and cleanliness, prioritizes tasks, and occasionally travels for new venue openings.
Experience and skills
Candidates should have strong organizational skills, ability to work flexible and long shifts, physical stamina, operational knowledge of technical equipment, experience with power tools, strong communication, high integrity, and a high school diploma or equivalent; 3 years of related experience and a bachelor's degree are preferred but not required.
Work environment and culture
Level99 values a positive, joyful, and proactive attitude, teamwork, high integrity, and a fun, low-drama work environment with a focus on guest experience and safety.
Company information
Level99 Entertainment is a real-world gaming venue with multiple locations, backed by Act III Holdings, offering unique mental and physical challenges alongside a bar and restaurant, with a team experienced in entertainment projects.
Job location and travel
Level99 has locations in Natick, MA, Providence, RI, and upcoming venues in Tysons, VA, West Hartford, CT, and Disney Springs, FL; occasional travel is required.
Unique job features
The role involves hands-on work with diverse technical systems in a fast-paced, guest-facing environment, with opportunities to work on new venue openings and contribute to innovative entertainment experiences.
Company overview
Level99 Entertainment is an innovative entertainment company based in Massachusetts, specializing in creating immersive and interactive experiences. The company operates a large venue in Natick, MA, spanning over 48,000 square feet, which includes a Night Shift Brewing taproom and various custom games and challenges. Founded by Matthew DuPlessie, a Harvard Business School graduate, Level99 generates revenue through ticket sales, venue rentals, and event hosting. The company is known for its unique blend of entertainment and social experiences, making it a popular destination in the Greater Boston area.
How to land this job
Tailor your resume to emphasize hands-on technical skills such as troubleshooting electro-mechanical systems, carpentry, wiring, and general facility maintenance including plumbing and HVAC, highlighting your ability to maintain and repair entertainment attractions.
Showcase your organizational skills, attention to detail, and ability to work under pressure in a fast-paced environment, as well as your flexibility with scheduling including nights, weekends, and emergency responsiveness.
Apply through multiple channels including Level99 Entertainment's official corporate website and LinkedIn to maximize your application visibility and chances of being noticed.
Connect with current Venue Technicians or Facilities Maintenance staff at Level99 Entertainment on LinkedIn; use ice breakers like commenting on a recent venue opening or asking about the day-to-day challenges they face to start a conversation.
Optimize your resume for ATS by incorporating keywords from the job description such as 'electro-mechanical troubleshooting,' 'facility maintenance,' 'carpentry,' 'wiring,' 'preventative maintenance,' and 'safety protocols' to ensure your resume passes automated screenings.
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