Job summary
Job post source
This job is directly from Pair Team
Job overview
The Bilingual Case Manager at Pair Team plays a vital role in supporting individuals with serious mental illness, substance use disorder, homelessness, or high medical needs through a whole-person, interdisciplinary care model, primarily working remotely with some community visits.
Responsibilities and impact
The role involves managing a caseload using evidence-based and relationship-based strategies, conducting telephonic and SMS outreach, collaborating with care teams, meeting encounter metrics, assisting with community support connections, and coordinating care appointments.
Compensation and benefits
The position offers $22-$25/hour, comprehensive health, vision, and dental insurance, 401k, a $100 monthly work-from-home stipend, gas reimbursements for on-site visits, flexible vacation policy, and necessary equipment for the role.
Experience and skills
Candidates must have 1+ years of work experience (case management preferred), be bilingual in English and Spanish, have strong cultural fluency, empathy, teamwork, organizational and technical skills, valid driver's license, and auto insurance; preferred qualifications include experience with complex chronic needs, homelessness, motivational interviewing, medical terminology, problem-solving, and being detail-oriented.
Career development
The company offers opportunities for career progression within the role.
Work environment and culture
Pair Team values empathy, teamwork, and cultural fluency, supporting flexible remote work with occasional community engagement.
Company information
Pair Team focuses on transforming primary care operations for vulnerable populations through innovative, interdisciplinary care models.
Team overview
The candidate will work alongside a team including nurse care managers and Enhanced Care Management team members, collaborating closely to support clients.
Job location and travel
The role is primarily remote with 1-2 monthly on-site community visits near the employee's city in California.
Unique job features
The job features a flexible remote work setup with community engagement, a focus on whole-person care, and support for vulnerable populations, along with comprehensive benefits and career growth opportunities.
Company overview
Pair Team is a healthcare technology company focused on streamlining administrative tasks and improving patient care through automation and digital solutions. They make money by offering software-as-a-service (SaaS) products to healthcare providers, which help reduce operational costs and enhance efficiency. Founded in 2019, the company has quickly gained traction by addressing critical pain points in the healthcare industry, such as appointment scheduling, patient communication, and data management. Their innovative approach has positioned them as a key player in the healthcare tech space.
How to land this job
Tailor your resume to highlight bilingual English/Spanish proficiency, case management experience, and cultural fluency relevant to working with individuals facing Serious Mental Illness, Substance Use Disorder, or homelessness, as emphasized by Pair Team.
Emphasize skills in telephonic and SMS outreach, relationship-based strategies, collaboration with interdisciplinary teams, and evidence-based care approaches to align with the Lead Care Manager role.
Apply through multiple channels including Pair Team's official corporate website, LinkedIn job postings, and any other job boards listing this position to maximize application visibility.
Connect with current Pair Team employees or care managers on LinkedIn, especially those working in Enhanced Care Management, using ice breakers like expressing admiration for their community outreach efforts or asking about their experiences with remote and on-site work balance.
Optimize your resume for ATS by incorporating keywords from the job description such as 'bilingual case management,' 'motivational interviewing,' 'social support navigation,' 'evidence-based approaches,' and 'collaborative care coordination' to pass initial screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored resume customization, multi-channel applications, and LinkedIn networking, freeing up your time to prepare for interviews and deepen your understanding of Pair Team's mission.
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