Job summary
Job post source
This job is directly from Avita Care Solutions
Job overview
The Front Office Coordinator at Avita Care Solutions plays a crucial role in managing administrative tasks while providing exceptional customer service and advocating for patients.
Responsibilities and impact
Daily responsibilities include greeting patients, managing check-in/check-out processes, scheduling appointments, processing insurance verifications, and addressing patient inquiries regarding financial concerns.
Compensation and benefits
Avita Care Solutions offers a comprehensive benefits package that includes healthcare benefits, paid time off, professional development opportunities, and a 401(K) retirement savings plan with company match.
Experience and skills
Candidates must have a high school diploma or GED, with a preference for an Associate's degree in a health-related field, along with two years of experience in a healthcare front office position and strong communication skills.
Career development
Opportunities for professional growth include access to learning and development programs, as well as a commitment to promoting health equity and culturally competent care.
Work environment and culture
Avita Care Solutions values diversity and inclusion, fostering a workplace that welcomes individuals from various backgrounds and promotes a positive work environment.
Company information
Avita Care Solutions is dedicated to providing integrated access to pharmacy services and clinical care, recognized for its commitment to LGBTQ+ equality and health equity.
Job location and travel
This position is clinic-based in the Midtown area of Atlanta, GA, with general work hours from Monday to Friday, 8:00 AM to 5:30 PM.
Unique job features
This role emphasizes exceptional customer service and patient advocacy, aligning with the company's core values and goals.
Company overview
Avita Care Solutions is a healthcare company specializing in providing comprehensive pharmacy and care management services tailored to individuals with complex health conditions. They generate revenue through partnerships with healthcare providers, offering specialty pharmacy services, medication management, and patient support programs to improve health outcomes. Founded with a mission to enhance access to personalized care, Avita has a strong focus on serving underserved communities, including those in LGBTQ+ and HIV care. Their innovative approach integrates technology and compassionate care to address unique patient needs effectively.
How to land this job
Position your resume to highlight your exceptional customer service skills, professionalism, and ability to create a welcoming environment, as these are critical for the Front Office Coordinator role at Avita Care Solutions.
Emphasize your experience in managing patient check-in and check-out processes, scheduling appointments, and processing insurance verifications, as these responsibilities are key to the position.
Apply through multiple platforms, including Avita Care Solutions' corporate website and LinkedIn, to maximize your chances of being noticed for the role.
Connect with individuals in the administrative or healthcare divisions at Avita Care Solutions on LinkedIn to learn more about the position and the company culture; potential ice breakers could include asking about their experience at Avita or discussing the importance of patient advocacy in healthcare.
Optimize your resume for ATS by incorporating relevant keywords from the job description, such as 'patient check-in', 'insurance verifications', and 'customer service', to improve your chances of passing initial screenings.
Consider utilizing Jennie Johnson's Power Apply feature, which can help tailor your applications, identify the best channels to apply through, and find connections to network with, allowing you to focus more on your job search strategy.
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