Job summary
Job post source
This job is directly from Altaïr S.I.
Job overview
The Customer Support Representative role at Altaïr S.I. involves providing dependable remote support with flexible scheduling, contributing to the company's customer service and operational efficiency.
Responsibilities and impact
The role requires completing daily tasks accurately and timely, managing data and communications, following procedures, maintaining confidentiality, attending virtual meetings, and adapting to new tools.
Compensation and benefits
The position offers $22-$27 per hour based on experience, flexible full-time or part-time remote work, paid training, weekly or bi-weekly pay, and growth opportunities.
Experience and skills
Candidates must be legally eligible to work in the U.S., have basic computer skills, strong communication, attention to detail, ability to work independently, and a quiet work environment; no prior experience is required.
Career development
The job offers growth and advancement potential within a supportive virtual team environment.
Work environment and culture
The company promotes a supportive, growth-oriented virtual work culture with flexible hours and remote work.
Team overview
The candidate will join a supportive virtual team, details on size or key members are not provided.
Job location and travel
The position is fully remote, open to candidates across the United States.
Unique job features
This role offers flexible scheduling, paid training, and a fully remote work environment, making it ideal for those seeking work-from-home opportunities.
Company overview
Altaïr S.I. is a French company specializing in the development and integration of information systems, with a strong focus on serving public sector organizations and healthcare institutions. The company generates revenue primarily through consulting services, custom software development, and ongoing IT support contracts tailored to the needs of government agencies and hospitals. Founded in 1998, Altaïr S.I. has built a reputation for reliability and expertise in managing complex digital transformation projects, ensuring regulatory compliance and data security. Candidates should be aware of the company’s collaborative culture, emphasis on continuous learning, and commitment to technological innovation within the public sector.
How to land this job
Tailor your resume to highlight your strong written and verbal communication skills, attention to detail, and ability to work independently in a remote environment, as these are key for Altaïr S.I.'s Customer Support Representative role.
Emphasize your reliability, basic computer proficiency (such as email, typing, and file handling), and comfort with following procedures and adapting to new tools, since the job requires accuracy and adaptability.
Apply through multiple channels including Altaïr S.I.'s official corporate careers page and LinkedIn to maximize your chances of being noticed for this remote position.
Connect with current employees in Altaïr S.I.'s customer support or remote operations teams on LinkedIn; use ice breakers like commenting on their remote work experience or asking about tips for success in the role.
Optimize your resume for ATS by incorporating keywords from the job description such as 'remote work,' 'data integrity,' 'communication skills,' and 'attention to detail' to ensure it passes screening filters.
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