Job summary
Job post source
This job is directly from iQor
Job overview
The Communications Manager at iQor leads global strategic communications to elevate brand awareness and support business growth, managing a team and multiple communication channels.
Responsibilities and impact
The role involves developing and managing global communications strategy, leading a communications team, creating content, managing media relations and social media, optimizing website content, coordinating awards and executive speaking opportunities, and tracking communications performance.
Compensation and benefits
The role offers a competitive salary and benefits package commensurate with experience and skills.
Experience and skills
Requires 6-8+ years in corporate communications or related fields with leadership experience, strong writing and media relations skills, social media management, website content and SEO knowledge, project management, and familiarity with marketing tools.
Work environment and culture
iQor promotes a culture that treats employees like family, supports community involvement, and offers award-winning training and customized career paths.
Company information
iQor is a global company focused on customer interactions and product support, emphasizing growth, learning, earning, and caring within its workforce.
Team overview
The candidate will join the global brand marketing team, reporting to the head of brand marketing and managing a small team of communications professionals.
Job location and travel
The position is located in Fort Lauderdale, Florida, USA.
Application process
Qualified candidates will submit writing samples and participate in interviews, potentially including a practical assignment.
Unique job features
The role uniquely combines strategic leadership with hands-on content creation and global communications management across multiple platforms.
Company overview
iQor is a global business process outsourcing (BPO) company that specializes in customer service, technical support, and accounts receivable management. It serves industries such as telecommunications, healthcare, retail, and financial services, offering end-to-end solutions that integrate technology and human expertise. The company generates revenue by providing outsourced customer experience services and leveraging analytics-driven insights to improve client operations. Founded in 1998, iQor has expanded its footprint across multiple countries and is recognized for its focus on innovation, employee development, and delivering measurable results for its clients. Candidates should note its emphasis on technology-enabled solutions and a strong commitment to customer satisfaction.
How to land this job
Position your resume to highlight leadership in corporate communications, emphasizing experience managing media relations, social media, and global messaging strategies aligned with business goals.
Showcase strong writing and editorial skills across multiple formats such as press releases, web content, executive communications, and social media, reflecting your ability to craft clear and consistent brand storytelling.
Apply through multiple channels including iQor's corporate careers page and LinkedIn to maximize your application’s visibility and reach within the company.
Connect on LinkedIn with professionals in iQor’s Brand Marketing or Communications divisions; use ice breakers like commenting on recent iQor campaigns or asking about their experience managing global communications.
Optimize your resume for ATS by incorporating keywords from the job description such as 'media relations,' 'SEO,' 'content strategy,' 'social media management,' 'team leadership,' and 'global communications' to ensure it passes initial automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify optimal job posting sites, and suggest relevant LinkedIn contacts, saving you time and increasing your chances of landing the Communications Manager role at iQor.
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