Job summary
Job post source
This job is directly from Guild Mortgage.
Job overview
The Loan Officer Assistant at Guild Mortgage supports loan originators by managing lead to contract duties, contributing to efficient loan processing and customer service.
Responsibilities and impact
The role involves acting as the primary customer contact for licensed activities, setting appointments, managing calendars, handling lead callbacks, analyzing credit and financial scenarios, running credit and AUS findings, providing marketing and administrative support, and maintaining referral relationships.
Compensation and benefits
The position offers a target salary of $21-$23 per hour, eligibility for incentive compensation, and a benefits package including medical, dental, vision, life insurance, AD&D, LTD, and 401(k) with employer match.
Experience and skills
Candidates should have at least two years of mortgage lending or related experience, an active MLO license, strong organizational skills, proficiency in data entry and Microsoft Office, and excellent communication skills.
Work environment and culture
Guild Mortgage offers a pleasant work environment emphasizing professionalism, customer service excellence, and ethical values.
Company information
Guild Mortgage is a mortgage banking firm established in 1960, dedicated to providing affordable home financing with professional service in the lending industry.
Job location and travel
The job is office-based with no travel requirements and involves sedentary work primarily using a computer.
Unique job features
The role is distinguished by its focus on lead to contract duties, compliance with SAFE Act and privacy policies, and involvement in marketing support and customer relationship management.
Company overview
Guild Mortgage is a leading independent mortgage lender specializing in residential home loans. Established in 1960, the company has grown significantly, offering a wide range of mortgage products including FHA, VA, USDA, and conventional loans. They generate revenue primarily through origination fees, interest income, and servicing fees. Guild Mortgage is known for its customer-centric approach and innovative technology solutions, which streamline the mortgage process. Their long-standing history and commitment to personalized service make them a reputable choice in the mortgage industry.
How to land this job
Tailor your resume to emphasize your experience supporting loan officers, managing lead-to-contract processes, and maintaining client databases, highlighting proficiency with tools like Zillow and MyCircle.
Focus on showcasing your ability to handle customer interactions professionally, set appointments efficiently, and maintain a strong lead conversion rate, as these are critical for the role at Guild Mortgage.
Apply through multiple platforms including Guild Mortgage's official corporate website and LinkedIn to maximize your chances of being noticed for the Loan Officer Assistant position.
Connect with current Loan Officer Assistants or team members in the mortgage division at Guild Mortgage on LinkedIn; use ice breakers like commenting on recent company initiatives in mortgage lending or asking about their experience managing lead conversion and client communications.
Optimize your resume for ATS by incorporating keywords from the job description such as 'lead to contract,' 'loan officer support,' 'client database management,' 'credit analysis,' and 'appointment setting' to ensure it passes automated screenings.
Use Jennie Johnson's Power Apply feature to automate applying across multiple sites, tailor your resume with relevant keywords, and identify LinkedIn connections for networking, freeing up your time to focus on interview preparation and skill enhancement.
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