Job summary
Job post source
This job is directly from elev8.io
Job overview
The Customer Success Manager at elev8.io leads client onboarding and relationship management to optimize patient acquisition solutions for behavioral health brands.
Responsibilities and impact
The role involves managing client communications, leading meetings, translating marketing concepts, monitoring performance dashboards, coordinating with project managers, and ensuring timely execution of client deliverables.
Compensation and benefits
Compensation is based on qualifications and track record, with growth potential at a fast-growing digital marketing company in behavioral health.
Experience and skills
Requires 3+ years in client success or strategic account management, fluency in marketing concepts like SEO and PPC, experience with CRMs, ClickUp, Zoom, and strong communication skills; healthcare or performance marketing experience preferred.
Career development
Offers growth potential for ambitious candidates to lead and evolve within a fast-growing company in the behavioral health digital marketing space.
Work environment and culture
The company culture is fully remote, radically accountable, impact-driven, values ownership, continuous evolution, and caring about marketing's impact on lives.
Company information
elev8.io provides 360° patient acquisition solutions for behavioral health brands through media, tech, and sales enhancements to improve lead generation and conversion.
Job location and travel
The position is fully remote, supporting a distributed team environment.
Unique job features
The role uniquely combines client success with strategic marketing oversight in behavioral health, using tools like Fireflies and ClickUp for meeting intelligence and project management.
Company overview
Elev8.io is a digital marketing agency and growth accelerator program that specializes in serving the addiction treatment and mental health center industry. The company focuses on driving highly qualified leads to boost admissions for its clients, employing a comprehensive 360-degree marketing approach. Founded by Gary Garth, Elev8.io leverages advanced marketing strategies and techniques to ensure effective lead-to-admission conversion, thereby enhancing the operational success of its clients. The agency is headquartered in Tampa, Florida, and operates with a team of 22 employees, including key figures like Graham Barker, the Head of Content.
How to land this job
Tailor your resume to showcase your 3+ years of client success or strategic account management experience, emphasizing your fluency in marketing concepts like SEO, PPC, and funnel reporting to align with elev8.io's focus on behavioral health marketing.
Highlight your proven ability to lead client meetings and strategy sessions, demonstrating strong communication skills and an ownership mindset, which are crucial for managing onboarding, status calls, and quarterly business reviews.
Apply through multiple platforms including elev8.io's corporate careers page, LinkedIn, and relevant job boards to maximize your visibility and chances of landing the Customer Success Manager role.
Connect with current employees or team members in client success or marketing operations at elev8.io on LinkedIn; use ice breakers like commenting on their recent posts about behavioral health marketing trends or asking about their experience with elev8media and elev8sales tools.
Optimize your resume for ATS by incorporating keywords from the job description such as 'client success,' 'strategic account management,' 'SEO,' 'PPC,' 'CRM,' 'ClickUp,' and 'Zoom' to ensure your application passes initial automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application channels, and find LinkedIn connections to network with, allowing you to focus more on preparing for interviews and strategic follow-ups.
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