Job summary
Job post source
This job is from a recruiting firm hiring for a separate company.
Job overview
The Customer Documentation Analyst-Gas Piping Construction role is a 12-month contract position supporting construction management and utility documentation exchange for gas capital outreach projects in Baltimore, MD.
Responsibilities and impact
The analyst will support construction management and utility documentation exchange, communicate with construction managers and customers, and assist with outreach and capital project documentation, requiring strong writing and communication skills.
Compensation and benefits
The pay rate is $39-$41/hr, negotiable based on experience and location, with benefits including medical, dental, vision, life insurance, short-term disability, voluntary benefits, EAP, commuter benefits, and a 401K plan, though benefits may not apply to client-recruited jobs.
Experience and skills
Candidates should have 4-5 years of customer documentation experience in a utility environment, at least 1 year of relevant construction experience, strong written and verbal communication skills, proficiency in Microsoft Office, and the ability to use Outlook and Excel; a degree is preferred but not required.
Job location and travel
The position is located in Baltimore, MD 21230 with a hybrid work arrangement.
Unique job features
The role involves working with gas capital outreach and utility construction projects, requiring interaction with multiple stakeholders and use of internal Exelon applications after training.
Company overview
Akkodis is a global leader in technology and engineering consulting, providing innovative solutions across various industries such as automotive, aerospace, telecommunications, and life sciences. They generate revenue through consulting services, project management, and delivering cutting-edge technology solutions tailored to client needs. Formed from the merger of AKKA Technologies and Modis in 2021, Akkodis combines deep industry expertise with a broad service portfolio, positioning itself as a key player in the digital transformation landscape. This strategic merger has enabled Akkodis to leverage synergies and expand its global footprint, offering enhanced value to its clients.
How to land this job
Tailor your resume to emphasize your 4-5 years of customer documentation experience within a Utility environment, highlighting any exposure to gas piping or construction management to align with Akkodis' needs.
Showcase strong written and verbal communication skills, particularly your ability to write clear, timely customer correspondence and manage email communications using Outlook, as these are critical for this role.
Apply through multiple platforms including Akkodis' corporate website and LinkedIn to maximize your application visibility for the Customer Documentation Analyst position.
Connect with current Akkodis employees in the construction management or utility divisions on LinkedIn; start conversations by referencing recent utility projects or asking about challenges in customer documentation to break the ice.
Optimize your resume for ATS by incorporating keywords such as 'gas piping construction,' 'customer documentation,' 'utility environment,' 'construction management,' 'Outlook,' and 'Microsoft Office' to ensure it passes automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate the tailoring of your resume, identify multiple application portals, and find relevant LinkedIn contacts, enabling you to focus your energy on preparing for interviews and networking.
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