Job summary
Job post source
This job is directly from Ventek Solutions LLC
Job overview
The Customer Service Invoicing Coordinator role at Ventek Solutions LLC manages the centralized invoicing process, supporting customer service operations to ensure accurate and timely billing.
Responsibilities and impact
The coordinator processes daily invoice registers, sends invoices to customers via email and portal, manages tech center and scrap material invoicing, oversees billing dispute logs and chargebacks, and performs other duties assigned by the manager.
Experience and skills
Candidates should have an associate degree preferred or a high school diploma with 5+ years related experience, strong Excel and Microsoft Office skills, effective communication abilities, preferably bilingual in Spanish, customer-focused mindset, process improvement orientation, and ability to work with multiple ERP systems.
Company information
Ventek Solutions LLC is a company with corporate offices on Daniel Island in Charleston, South Carolina, focused on customer service and invoicing processes.
Team overview
The position reports to the Customer Service Manager and is part of the Customer Service team.
Job location and travel
This role is based at Ventek Solutions' corporate offices on Daniel Island in Charleston, South Carolina.
Company overview
Ventek Solutions is a technology consulting firm specializing in providing IT services, software development, and digital transformation solutions to businesses across various industries. They generate revenue through consulting fees, project-based engagements, and long-term service contracts. Founded in 2005, the company has grown significantly, establishing a reputation for delivering innovative and customized technology solutions. Key milestones include partnerships with major tech companies and expanding their service offerings to include cloud computing and cybersecurity.
How to land this job
Position your resume to highlight your experience with invoicing processes, billing dispute management, and proficiency in Excel, as these are crucial for the Customer Service Invoicing Coordinator role at Ventek Solutions LLC.
Emphasize your ability to manage invoice registers, communicate effectively with customers, and work within ERP systems, showcasing your process-focused mindset and initiative.
Apply through multiple channels such as the Ventek Solutions corporate website and LinkedIn to maximize your application visibility and chances of consideration.
Connect with current employees in the Customer Service division at Ventek Solutions on LinkedIn; use ice breakers like asking about their experience with the invoicing process or expressing interest in how the team handles billing disputes.
Optimize your resume for ATS by including keywords like 'invoice process management,' 'billing dispute log,' 'Excel proficiency,' and 'ERP systems,' ensuring it passes initial automated screenings.
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