Job summary
Job post source
This job is directly from Intelsat
Job overview
The Technician, Network Operations role at Intelsat involves providing technical support for satellite services and ensuring optimal performance of network operations.
Responsibilities and impact
Daily responsibilities include troubleshooting satellite service issues, monitoring network performance, and coordinating technical support for customers while maintaining detailed documentation.
Compensation and benefits
Benefits include a hybrid work environment, professional development opportunities, and a comprehensive range of perks such as medical, tuition reimbursement, and retirement benefits.
Experience and skills
Candidates must be U.S. citizens with a high school diploma, possess strong technical troubleshooting skills, and have a basic understanding of RF theory and satellite systems.
Career development
Intelsat offers significant professional growth opportunities, with 20-25% of positions filled internally and support for continuous learning.
Work environment and culture
The company fosters a casual and collaborative environment, emphasizing diversity, inclusion, and employee well-being.
Company information
Intelsat is a leader in satellite technology, dedicated to connecting people and communities through innovative solutions and services.
Team overview
The specific team dynamics and size are not detailed in the description.
Job location and travel
The job allows for a hybrid work environment with up to two days of remote work per week for eligible positions.
Application process
Details on the application process are not specified in the job description.
Unique job features
Unique aspects of the job include opportunities to work with cutting-edge satellite technology and participate in company events and charitable activities.
Company overview
Intelsat is a leading provider of satellite communication services, offering global connectivity solutions for media, network services, and government sectors. They generate revenue by leasing satellite capacity and providing managed services to broadcasters, telecom operators, and enterprises. Founded in 1964 as an intergovernmental organization, Intelsat played a pivotal role in developing the global satellite communications infrastructure. Today, they operate a fleet of geostationary satellites and ground facilities, ensuring reliable and secure communication channels worldwide.
How to land this job
Position your resume to emphasize your technical support experience with satellite services, highlighting your ability to provide end-to-end solutions and manage network platforms.
Showcase your skills in performance monitoring and fault management, detailing your experience with troubleshooting outages and documenting service activities in ITSM systems.
Apply through multiple platforms, including Intelsat's corporate site and LinkedIn, to maximize your visibility for the Technician, Network Operations position.
Connect with professionals in Intelsat's Network Operations division on LinkedIn to gain insights about the role; potential ice breakers could include asking about their experience with satellite technology or discussing recent projects they are proud of.
Optimize your resume for ATS systems by incorporating keywords from the job description, such as 'satellite services,' 'troubleshooting,' and 'performance monitoring,' to enhance your chances of passing initial screenings.
Utilize Jennie Johnson's Power Apply feature to streamline your application process, ensuring your resume is tailored, your application channels are optimized, and you can efficiently network with relevant contacts at Intelsat.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.