Job summary
Job post source
This job is directly from Michaels Stores
Job overview
The Service Team Member-3 at Michaels Stores provides customer service and supports store operations to enhance the shopping experience and maintain store standards.
Responsibilities and impact
The role involves assisting customers with shopping and checkout, handling cash, promoting rewards programs, managing inventory including truck unloading and stocking, supporting safety and shrink programs, and adhering to company policies.
Compensation and benefits
The position offers a base pay range of $16.50 to $19.40 per hour, with benefits including health insurance, paid time off, tuition assistance, and employee discounts for both full-time and part-time team members.
Experience and skills
Retail or customer service experience is preferred; physical ability to stand for long periods, lift heavy boxes, and perform other physical tasks is required.
Work environment and culture
Michaels emphasizes a positive, respectful work environment aligned with its vision and values, supporting inclusion and accommodations for disabilities.
Company information
Michaels Stores is a leading creative destination in North America with over 1,300 stores, founded in 1973 and headquartered in Irving, Texas, offering arts and crafts products and custom framing services.
Job location and travel
The job is located at the LA-Riverside Van Buren, CA store, involving a public retail setting with some climate-controlled areas and some outdoor work, including nights, weekends, and early mornings.
Unique job features
The job includes cross-training in custom framing selling and production, and participation in omni-channel retail processes like Buy Online Pickup in Store and Ship From Store.
Company overview
Michaels Stores is a leading North American arts and crafts retail chain, offering a wide range of products including art supplies, home décor, framing, and seasonal merchandise. Founded in 1973 by Michael J. Dupey in Dallas, Texas, the company has grown to operate over 1,200 stores across the United States and Canada. Michaels generates revenue through in-store and online sales, catering to DIY enthusiasts, hobbyists, and professional artists. Notably, the company went public in 1984, was taken private in 2006, and again in 2021 when it was acquired by Apollo Global Management.
How to land this job
Tailor your resume to highlight customer service skills, cash handling experience, and ability to assist customers in a retail environment, as these are key for the Service Team Member role at Michaels Stores.
Emphasize your experience with inventory management tasks such as truck unloading, stocking, and maintaining store recovery standards, as well as familiarity with Omni channel retail processes like Buy Online Pickup in Store (BOPIS).
Apply through multiple platforms including the Michaels corporate careers website, LinkedIn, and other job boards listing this position to maximize your application visibility.
Connect with current Michaels Stores employees in the retail or customer service divisions on LinkedIn; start conversations by mentioning your enthusiasm for Michaels' creative mission or asking about their experience with the Rewards program and customer engagement.
Optimize your resume for ATS by incorporating keywords from the job description such as 'customer service,' 'cash handling,' 'inventory management,' 'BOPIS,' 'store recovery,' and 'Omni channel processes' to ensure it passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications across multiple platforms and identify LinkedIn connections to network with, allowing you to focus more on preparing for interviews and other job search activities.
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