FirstAlt Operations Rep l

COLUMBIA, SCPosted 18 days ago

Job summary

• Job post source

  This job is directly from First Student

• Job overview

  The FirstAlt Operations Representative I at First Student oversees daily operations, staff supervision, and financial performance to ensure safety and customer service excellence.

• Responsibilities and impact

  The role involves managing operational expenses, injury and collision claims, enforcing safety and regulatory compliance, maintaining facilities and buses, scheduling routes efficiently, and ensuring purchasing follows company policies.

• Experience and skills

  Candidates need at least 1 year of management experience, strong communication and interpersonal skills, proficiency in Microsoft Office with 3 years of experience, and a business background in financial or strategic analysis is a plus.

• Career development

  There are tremendous career advancement opportunities due to First Student's strong presence across North America and commitment to employee training and development.

• Work environment and culture

  First Student values safety, customer service, and innovation, fostering a supportive environment with a large, diverse workforce dedicated to dependable transportation.

• Company information

  First Student is a large transportation company with over 60,000 employees, safely transporting more than 5 million passengers daily, and includes several subsidiary brands focused on safety and innovation.

• Job location and travel

  This is a remote position with encouragement for bilingual English/Spanish candidates to serve a diverse customer base.

• Unique job features

  The job offers the unique opportunity to work remotely while contributing to a major transportation company with a strong safety and customer service focus.

Company overview

First Student is a leading provider of school transportation services in North America, responsible for safely transporting millions of students to and from school each day. The company generates revenue primarily through contracts with school districts, offering a range of services including regular route transportation, special needs transportation, and field trip services. Founded in 1999, First Student is a subsidiary of FirstGroup plc, a British transport company, and has a significant presence in the U.S. and Canada, emphasizing safety, reliability, and customer service in its operations.

How to land this job

• Position your resume to highlight your management experience, especially overseeing operational expenses, budget variances, and staff supervision, as these are core to the Operations Representative I role at FirstAlt.

• Emphasize your proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and your communication and interpersonal skills, reflecting the job's requirement for strong oral, written, and presentation abilities.

• Apply through multiple platforms, including First Student's official corporate careers page and LinkedIn, to maximize your application visibility and chances of being noticed.

• Connect with current employees or managers within FirstAlt or First Student's operations or management divisions on LinkedIn; start conversations by asking about their experience with operational challenges or how they maintain safety standards, or mention your interest in the company’s commitment to safety and customer service.

• Optimize your resume for ATS by incorporating keywords such as 'operational oversight,' 'budget management,' 'safety compliance,' 'route scheduling,' and 'staff supervision' to ensure it passes initial screenings effectively.

• Use Jennie Johnson's Power Apply feature to automate applying across multiple sites, tailor your resume for ATS optimization, and identify key LinkedIn contacts to network with, freeing you to focus on preparing for interviews and other job search activities.